Shipping duration side it this a cure waiting for a disease? It sounds like the throttle is basically the the "on/off" switch for the brake light. So unless you are actively applying throttle and accelerating the brake light will be on? Ever time you up/down shift the brake like will blink "on" as you chop the throttle and pull the clutch (decelerating) to chunk it into another gear then the light goes back off when you accelerate/decelerate and repeat to the next gear and the next. I can imagine out on the highway as you are constantly making throttle adjustments to maintain speed the brake light being on/off confusing the heck of people following you.
The next day after it was installed, my buddy and I went for a 200 mile ride with most of the time he was following me. He said it worked as designed and only came on when I was downshifting in lower gears (third to second and second to first) when slowing down, not on and off throttle. I seems like a well thought out product. It’s just the customer service that lacks.
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