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« Last post by bpreynolds on Today at 05:06:56 PM »
Enzo (Cadre) inquired today and the regional service rep didn�t say anything about NOT covering parts; in fact, he restated the process. Here is his response - which seems reinforce/restate what�s been said before:
�We normally cover parts only, if the problem is documented by the dealer.
This will require the bike to be brought to an authorized dealer and the dealer disassembles one side of the timing system to inspect the cam and buckets for wear.
If wear is found, you would need to send the VIN, mileage and photos of the damage to myself and Iris ihenry@piaggiogroupamericas.com
If no wear is found, the customer would have to pay you for the disassembly, since the bike is long out of warranty.
There are 3 possible kits, based on the year of the bike and using the bulletin for identification.
If approved, Iris will have to open the VIN for a parts only claim.
Once the entered claim is approved, the kit entered on the claim is auto-shipped. (old bulletin said to order the kit , but this step is obsolete now.)�
If this is indeed still the policy, then it makes me quite happy, of course. But a question. I was thinking this is something that just gets done but from this above it sounds like if there is no wear then I guess(?) I just have to wait and pay for the disassembly again at a later time? No biggie, just curious.
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