Author Topic: Laminar Lip customer service  (Read 731 times)

Offline Kent in Upstate NY

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Laminar Lip customer service
« on: March 12, 2021, 02:55:47 PM »
I ordered a Lip for my Stelvio back in January. Around mid February I emailed the company to check the staus of my order. I got a call back that day and it seems that when they shipped it, it was sent to the address of the guy whose order preceeded mine. The caller then apologized and said a new one would go out that day. 3 days later my order arrived.
I thought that was the end of the matter but when I checked my email today, I found that they had refunded the purchase price. I have no idea why.
« Last Edit: March 12, 2021, 07:29:48 PM by Kent in Upstate NY »
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oldbike54

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Re: Laminar Lip customer service
« Reply #1 on: March 12, 2021, 03:05:59 PM »
 Sounds like they believe in more than just lip service .

  Dusty

Offline Cdn850T5NT

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Re: Laminar Lip customer service
« Reply #2 on: March 12, 2021, 04:29:39 PM »
Sounds like they believe in more than just lip service .

  Dusty

VERY good quip:)
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Offline JJ

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Re: Laminar Lip customer service
« Reply #3 on: March 12, 2021, 04:38:12 PM »
I had a very positive experience with that company years ago.  Had a Laminar Lip on my old 2002 V11 Le Mans. 

It worked GREAT, by the way, especially at 75-85 mph to eliminate "helmet buffeting."  :thumb: :cool: Several of my Guzzi buddies "ragged me"...because they thought it looked funny!! :rolleyes: :shocked: :huh: :laugh: :grin: :wink:

No matter to me...as it performed as advertised and as designed!! :thumb: :boozing: :cool: :smiley: :thumb:



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Re: Laminar Lip customer service
« Reply #3 on: March 12, 2021, 04:38:12 PM »

Offline flower_king001

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Re: Laminar Lip customer service
« Reply #4 on: March 12, 2021, 05:06:07 PM »
Couldn't be any better!
Current Fleet

1971 BMW R90/5
1986 Moto Guzzi Lemans IV 1000
1998 Moto Guzzi 1100 EV
2005 BMW 1200 RT
2007 BMW 1200 GS
2007 Moto Guzzi Breva 1100

oldbike54

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Re: Laminar Lip customer service
« Reply #5 on: March 12, 2021, 05:13:53 PM »
 It's just nice to hear something positive about , well , anyone or anything .

 Dusty

Offline ampm7

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Re: Laminar Lip customer service
« Reply #6 on: March 12, 2021, 06:16:37 PM »
OldBike that was a good one! LaminarLip is just up the freeway from me and I have bought from them several times. They ship fast and the quality of the product is great. Whether it works for your particular application may vary but, it does work.
1970 Moto Guzzi Ambassador, 1998 EV, Honda 1972 850 Ambassador, 2022 Indian Super Chief Limited

Offline Motormike

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Re: Laminar Lip customer service
« Reply #7 on: March 12, 2021, 07:59:20 PM »
Had a Laminar Lip on my old K1200Gt Flying Brick.   On hot days, I'd ride with my sunglasses on and leave the face shield open. No buffeting at all.  Loved it.

Offline tazio

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Re: Laminar Lip customer service
« Reply #8 on: March 13, 2021, 07:13:59 AM »
It's just nice to hear something positive about , well , anyone or anything .

 Dusty
Yes,sir.  :thumb:
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