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You're hard on those clutches.
Carolina Bob, the answer here is quite simple. You need to find a new dealer with a good mechanic and helpful staff. Part of Guzzi ownership is sadly understanding that, in fact, the very dealer where you purchased the bike - the same place you'd expect to get the best treatment - may in truth be lousy. I have many backstories of my own on this topic and I understand your pain. For years I took my Guzzis 4 hours out of the way just to get serviced properly rather than the local dealer who in 4 months of promises couldn't get me one single part and then later refused to do warranty work (they are now out of business and have been for some years). Later, when I purchased my then new Stelvio in 2014, I wouldn't let the dealer I got it from near it and for good reason, taking it instead to good ol' Cwiseman and the folks at C and D in Robinson, IL. Yeah, I know. It's a pain. Welcome to Moto Guzzi.
I wouldn't give up on the bike. I would take it to Guzzi Steve or Ian at Riders Hill (both in GA). Guzzi Steve is now working part time for the Atlanta dealer but works on bikes out of his home when he's not there so he has access to parts. Both Steve and Ian have worked on bikes that I've owned and they do quality work and don't cut corners to get it done too quickly. You've given your present dealer enough opportunities to sort out this bike so do yourself a favor and switch mechanics. Once the bike is sorted, you'll be a total convert to Moto Guzzi. Good luck
I would consider getting your paperwork and notes in order with details of dates, what they told you,etc...mention 'lemon law' and see what kind of response you get. Make sure you cc the contact I PMed you if you go that route...NC lemon law basics:The problem occurs in some part of the vehicle that is covered by the manufacturer's warranty and you are within the warranty period. It does not need to be something that keeps you from being able to drive the car. For example, faulty air conditioning or peeling paint could be considered defects under the Lemon Law.You tell the manufacturer about the problem in writing and give them a reasonable period, but not more than 15 days, to fix it. The manufacturer makes �a reasonable number of attempts� to fix the vehicle. This means that the car has been repaired for the same problem four or more times, or that it has been out of service a cumulative total of 20 or more business days during a 12 month period of the warranty. The manufacturers� efforts to fix the vehicle fail. Under the law, they must either replace your car or buy it back. You get to decide between a comparable new car and a refund.
Thanks for taking the time for this info.
I had a dealer who sells Triumph and Guzzi tell me that the Triumphs never come back under warranty but his shop was full of them out of warranty. The Guzzis on the other hand came in all the time for the first 5k then he never saw them again. That's The Problem!
When I bought my Stelvio it was missing the relay to the charging system. Or something like that. My battery went dead 50 miles from home.The shop, Empire Cycle in Spokane, found the problem and sourced a relay locally.That's how it should be done.
A local Norge rider lost the bolts (2-socket head 12X35's) to his kickstand and instead of getting them locally they were ordered from Piaggio which took a week. Total head scratcher.
I'd like a local source for 12x35 bolts. I need some to replace the long bolts holding the lower crash bar to the frame. It looks like they'll be a special order from someplace.
Wayne, I can understand why you think that but, my LeMans powered sidecar rig has 47000 miles on the original clutch. I don't baby that bike!
Didn't they suggest you didn't know how to shift a guzzi?
Yes, that is how it should be done. A local Norge rider lost the bolts (2-socket head 12X35's) to his kickstand and instead of getting them locally they were ordered from Piaggio which took a week. Total head scratcher.
When I worked at a Triumph/Ducati/Moto Guzzi shop years ago, I had a Ducati customer insist I order some "Ducati bolts" for his bike instead of sourcing them at the local bolt supply house. Some cad-plated M5 or M6 bolts!Total head scratcher !!!(true story)
AllAm I the only one who HASN"T had any major problems?