MG Cycle - Thumbs Up!

[rodekyll]

I'm confused, Jim.  You say you got an OEM stand from MG Cycle?  What do you mean by OEM?

[kevdog3019]

I'm confused, Jim.  You say you got an OEM stand from MG Cycle?  What do you mean by OEM?

I'd also like to know this answer.  :pop

[Mike Harper]

I'd also like to know this answer.  :pop

Me Too. ???

[Joliet Jim]

well since so many are interested. It was a center stand for my 02 stone bought probably in 02 or 03 that came in moto guzzi packaging. Long time ago and I paid to have the broken leg welded by a Harley shop. Evidently there either was no warranty or they couldn't be bothered with it. It was agravating because I had just bought several hundred dollars worth of stuff from them previously, crash bars, HBO backrest and rack, aluminum timing cover, etc.

[rodekyll]

I understand the situation now.  The problem is that according to the comments here, MG cycle doesn't sell oem parts.  If that's true and the stand came in a genuine guzzi bag, the defect needed to be addressed by a genuine guzzi dealer, not MGC.  Their website has one listed, but it's not for the late Tonti and is billed as an 'upgrade' and different than the oem part.

Hope this helps.

[kevdog3019]

I agree that an OEM part must be dealt with through a dealer. I still am not seeing how MGC is pulling the wool over our eyes by selling "OEM" that's not really OEM. I see it pretty clearly what they are selling by their statements.

[Joliet Jim]

Keep in mind this was over 10 years ago. Not a big deal to me anymore.

[Moto]

Keep in mind this was over 10 years ago. Not a big deal to me anymore.

Good, but in case the time reference raises more questions, it was more than 10 years ago that I was told by one of the MG Cycle crew that "none of their parts" were supplied by Guzzi. So that hasn't changed to the best of my knowledge.

[rodekyll]

So Jim -- did you ever try for a solution through an authorized dealer?

[Mike Harper]

So Jim -- did you ever try for a solution through an authorized dealer?

I doubt he did since he had it welded up at a HD dealer 10 yrs or more ago. What's the point of your question?

[rodekyll]

It seems like a simple question to me.  What part don't you understand?

[Curtis Harper]

In order for us to get a part warrantied through Piaggio, we must supply the invoice number on which we purchased the part from them. And it must go back thru the purchasing dealer. In this case, no dealer could have helped him.

[Mike Harper]

It seems like a simple question to me.  What part don't you understand?

My question to you was not to antagonize you but after reading all the comments and his explanation about the time that had passed, How could you think anyone much less a  dealer could do anything to help.

Maybe you didn't understand..

[rodekyll]

Thanks for the policy explanation, Curtis.   :)

Jim's posts confuse me.  He lists items he bought and seems to say he bought them at mgc, but when he had a problem with one of them mgc had no interest.  Some of the items seem to be oem, which suggests that they didn't come from mgc.  I'm trying to sort out what happened.  If his search for a remedy started and stopped with a 3rd-party store it's one thing.  If the actual oem seller was contacted and had no interest it's something else.  The best way I can think of to find out is to ask Jim, on account of he was there.

[Curtis Harper]

I would imagine that the part came from an old inventory buy out from a dealer gone out of business. One might compare it simply to Ebay. When someone buys a part from the original OEM dealer it is then considered second hand. It may be new in the package but it is no longer bears the manufacturers warranty. Lots of sellers are selling parts as NOS or OEM parts, yet they have nothing to back up the warranty with so you get advise such as "Have it welded".