URGENT SERVICE 850 miles New 1400 Eldo

[kballowe]

Brand new (leftover) 2016 Eldorado 1400

So, on my home from work today and the little red triangle thingy on the lower right-side of the display starts flashing and the LCD readout says "URGENT SERVICE".

Hit the kill switch and rolled quietly off onto the road shoulder.

Trailered it home and will take it to the dealer in the morning.

Stay tuned.

[lucian]

Well that stinks, it shouldn't  take long to diagnose with the OBD.  Could be as simple as resetting the throttle self learner. My guess is it's related to the RBW potentiometer. Hope you have her back soon.

[Ncdan]

Kev, my TPS went out at 2600 miles on my 2015 1400 tourer.  Fortunately I had some help from a good friend here on the forum to help me diagnose and fix the problem. With no dealer assist, I would have been in trouble otherwise.

[Kev m]

I remember when Charlie Avacatto was on his first ride with Jay and me. He had just picked up his Cali 1400 from FBF and had less than 100 miles on it. He got that warning, and in his case it was the demand sensor.

I heard Eraldo himself delivered the repaired bike to his house.

[pete roper]

Demand sensor, (A sort of four-way TPS.) is a likely culprit.

[kballowe]

I'm not having much luck today.

Got home and unloaded the Eldo and then decided to take a ride on the V9 Roamer that I bought new in January.   
clickclickclickclic kclick

Rode it twice in the past two weeks, and each time, I had to put a charger on it to get it started.  Squeaky clean terminals.

Got it started and took it for a 40 mile ride.  Came home and put the meter on it - and it's charging.
Shut it off.  Tried to start.   clickclickclickclic k.

I dug out a YUASA 0.75A battery tender and hooked it up.  After 5 minutes, the light turned green.  Still clicking.

[twowheeladdict]

I'm not having much luck today.

Got home and unloaded the Eldo and then decided to take a ride on the V9 Roamer that I bought new in January.   
clickclickclickclic kclick

Rode it twice in the past two weeks, and each time, I had to put a charger on it to get it started.  Squeaky clean terminals.

Got it started and took it for a 40 mile ride.  Came home and put the meter on it - and it's charging.
Shut it off.  Tried to start.   clickclickclickclic k.

I dug out a YUASA 0.75A battery tender and hooked it up.  After 5 minutes, the light turned green.  Still clicking.

What is the voltage dropping to when you hit the starter?   Sounds like a bad cell.  Dealer just replaced my factory battery in the Himalayan.  He was nice and replaced it with a Yuasa battery instead of the Indian one that came with the bike.  1500 miles and 8 weeks.  Voltage was dropping to 7 volts and it it fired up I was good for a ride.  If it didn't fire up, the voltage dropped to 3 volts on the next try and no start.  When running the charging system is putting out 14.3 volts. 

I keep all my bikes on tenders when parked. 

[Gusable]

I was chased and attacked by a big GOOSE when I was a kid! Lol. Bit me on the back of the leg.  Like a watchdog!  Geese can bite although they’re So cute

[Chuck in Indiana]

I dug out a YUASA 0.75A battery tender and hooked it up.  After 5 minutes, the light turned green.  Still clicking.

That's a sign of a dead battery..

[Sasquatch Jim]

 Pretend the gooses head is a baseball.  One good swing and the goose won't bite anymore.

[Kiwi_Roy]

The bike has the start relay supplied through the ignition switch, that's the recipe for future Startus Interruptus, the dreaded click click.

Test the battery and the starter together by running a wire from the solenoid spade terminal and touching it on the battery positive, thus bypassing the relay and wiring.
Don't forget to check the main ground connection also, I don't know where it is on the Roamer.
As a final check on the battery measure the Voltage while cranking, a good battery should maintain at least 10 Volts while turning the motor over, if it holds more than 11 it's not the battery.
My new V7 came with the battery terminals dry, I quickly re-connected it with Vaseline on the terminals, this stops the lead post oxidizing which can disconnect the battery even though the bolts are tight.

Final word of caution, before hot wiring make sure the bike is in neutral and hold in the clutch when you try the starter.

[kballowe]

UPDATE on the Eldo 1400

Trailered it to the dealer and they took it in immediately and checked it over and the light went out.  Hooked up to PADS and no error code.

They replaced the oil sending unit, and then changed the oil and filter.
I got home and took it out for a short ride.  Nothing.

Very happy with the folks at Flying Tiger Motorcycles in Maplewood (St. Louis) Missouri.

[kballowe]

UPDATE on the V7 Roamer

Battery checks good on two different "battery checkers" with load function.  Hooked up the positive cable to the battery and the VOM between the negative cable and battery.  All is well. No draw.  Kicked the starter button and it fired right up.  I still suspect this battery.  We will see.  It's making a monkey out of me !

[Bulldog9]

When I first got my 2014 Norge, it had a few issues and was sick and would get the red triangle of death on every ride. I just kept going :-)

took about three months to figure out that one of the cams was off a tooth. the motor would run but wouldn't rev past 6K RPM and occasionally I guess the system would throw the red triangle.

After Moto international aligned the cams properly I never got it back unless my finger slipped off the starter button before it had fully started that would always trigger a fault from the left coil.

Glad you got your things straightened out. My guess on the V 9 is that the battery is probably bad.

I haven't yet hooked up Guzzi diag to the mgx. I don't plan to change the exhaust or upgrade the map but go see diag is great for clearing and reading fault codes.

Something to keep in mind, there are occasional electrical glitches end sensor glitches that will throw the check engine light. Having a tool like Guzzi diag let you take care of things yourself and not have to deal with the buffoons at the dealerships. Sounds like you have a good dealer, but I prefer to fix things myself.

[kballowe]

Took the Eldo out for a dinner ride and everything was fine.

Stopped for fuel and all good.

Left the gas station and the light is back.  Bike just died and I damned near dumped it.
Cycled the ignition several times.  Waited a few minutes and tried again.  Still there.

Started the bike several times and shut it off, inbetween alternating cycling the ignition switch.
The red triangle is now steady instead of flashing, and reads "SERVICE" instead of "URGENT SERVICE"

It's in limp mode.

[lucian]

Potentiometer, do you have the cable and guzzi diag?  If so, you can test both the demand sensor and the throttle control tracks.  Mv values are in the service manual which you can download free here    Pages 124 to 128 electrical section
  https://cadrecycle.com/manuals/technical/California%201400.pdf

[Ncdan]

Took the Eldo out for a dinner ride and everything was fine.

Stopped for fuel and all good.

Left the gas station and the light is back.  Bike just died and I damned near dumped it.
Cycled the ignition several times.  Waited a few minutes and tried again.  Still there.

Started the bike several times and shut it off, inbetween alternating cycling the ignition switch.
The red triangle is now steady instead of flashing, and reads "SERVICE" instead of "URGENT SERVICE"

It's in limp mode.

Kev, did you say which code was thrown. Mine acted the exact same way when the TPS went out at 2600 miles.

[Kev m]

Kev, did you say which code was thrown. Mine acted the exact same way when the TPS went out at 2600 miles.

No sorry. Charlie didn't work on it himself and FBF fixed it so I don't know.

[kballowe]

Kev, did you say which code was thrown. Mine acted the exact same way when the TPS went out at 2600 miles.

Dan -

Oddly enough, no code.   

GREMLINS, I tell you !

 


Kevin

[DougG]

Hi kballowe,

My '15 Cali 1400 threw an urgent service code with about 400 mi on the odometer.  However, it did it after being stored for about three months (with tender ).  I cycled the ignition a few times and it the service light went out.  Haven't seen it in over 8k miles.  Maybe low voltage?

Be well,
DougG

[kballowe]

Sunday.

Switched on the ignition and there was a steady red triangle and "SERVICE".  Started the bike and it went to the flashy red triangle and "URGENT SERVICE.  Cycled the ignition three times, giving enough time for the fuel pump to pressure-up and all of the instrument lights to settle down.  Waited 10 seconds between cycles.   After that, started engine.  Still flashing.

Turned off ignition and waited 20 seconds.  Cycled twice more and started the bike - and no flashy light. 
So, took a 50 mile ride with a mixture of town, 2-lane, and interstate.  Shut the bike off for 30 minutes.  All good upon restart.

Heading out for more "experimentation"

I really like this bike (except for the GREMLINS)
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OK, so now at 1,100 miles.  The OMG light comes on most times on startup and a bit of switching the ignition and starting the bike a couple of times and then shutting it off makes the light go away and then the bike runs great.

[kballowe]

Wednesday.

125 miles.  Five uneventful stop/ride sequences, with shutoff times varying from ten minutes to four hours.  Last ride of the day (event six) produced the dreaded flashy light and "URGENT SERVICE" message.  Note that this happened from a cold start, and not whilst riding.

Cycled the ignition as described in the post above, and the fault cleared itself.
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https://youtu.be/0asMObBDkfU

[pete roper]

It's the demand sensor. Get it warrantied.

[Chuck in Indiana]

Listen to the man, Kevin.. 

[gthorpe]

I have a 2016 Eldorado and really LOVE the bike. Except for the "SERVICE URGENT" issue.

It started at about 1200 miles while still under warranty, about when the only Guzzi dealer in Phoenix, AZ dropped the line.

It was intermittent for a while, always giving a P0155 fault code, (sometimes a P0156 in addition). after clearing it runs fine for for a while then comes back

There is a definite pattern.
1). After starting the bike it shows "SERVICE URGENT", red light flashing and in limp mode.
2). Turn off the ignition and restart it, then it shows "SERVICE" with steady on red light, ride to work (not on limp mode).
3). Get to work then turn the ignition off and on again, restart and "SERVICE" shows for a few seconds then goes away and all is good.

I want to do a TPS reset to see if that will fix it but I can't find that option on GuzziDiag. Can someone direct me on how to do that?

[beetle]

We don't do a TPS reset on the 7SM ECU. You'll need to relearn the 'Handle', and relearn the 'Throttle', in that order.

I recommend when doing this, to ignore GuzziDiag when it asks you to turn off the key after relearning the Handle. Simply click OK. GuzziDiag will close. Then, re-open it, and connect. Don't switch the key off. Then relearn the Throttle.

[gthorpe]

beetle,

Thanks for the advice, I'll give that a try.

[lucian]

I want to do a TPS reset to see if that will fix it but I can't find that option on GuzziDiag.


Make sure you have guzzidiag set to the 1400,1AW 7sm should appear at the bottom of page,  > actors> follow prompts  handle and throttle self learners

Also if you scroll down the functions under measurements you can test Mv values on the the handle and throttle tracks. >TGPS A,B,C,D ( throttle grip position sensor)
and Throttle CF1, CF2  ,  2CF1 2
These are the 8 tracts utilized by the ecu to cross check input values from demand sensor for throttle input.
 
Sample values are in the workshop manual in the electrical section pages 123 thru 127,   here,
 
https://cadrecycle.com/manuals/technical/California%201400.pdf

[lucian]

Also another thing to check on these bikes throwing the urgent service warning is the air box/ air filter. First I would check the air box ,oil collection tube for any oil. (Clear tube with the rubber plug under middle of bike.)  If there is oil in the tube I would next remove and inspect the air filter / air box for oil saturation. These bikes have an intake air pressure sensor that can also throw the code if the filter gets clogged with oil. An easy thing to rule out in any case.

There should be stored fault codes in the ecu for any condition that triggers the urgent service lights.

[gthorpe]

Thanks Lucian