Wildgoose Chase Moto Guzzi

General Category => General Discussion => Topic started by: willowstreetguzziguy on April 12, 2021, 10:39:33 AM

Title: Dealership labor rates?
Post by: willowstreetguzziguy on April 12, 2021, 10:39:33 AM
What are the typical per hour labor rates for major motorcycle dealerships these days? With most motorcycles putting more and more expensive gadgetry on their motorcycles, youíre almost dependent upon the dealer for any repairs when those expensive parts stop working.

Just curious... What are you finding are the labor rates in your areas?  And do certain brands charge more or are they all getting the same?
Title: Re: Dealership labor rates?
Post by: Gliderjohn on April 12, 2021, 11:01:51 AM
My current guess for KS is $90-$120.
GliderJohn
Title: Re: Dealership labor rates?
Post by: Dave_NWTrophy on April 12, 2021, 11:11:42 AM
$110-$120/hr in the Puget Sound area of WA.  I know certain cars command a higher rate, BMW and Jaguar/Land Rover are $160/hr+.  Haven't seen too much difference between motorcycle brands.
Title: Re: Dealership labor rates?
Post by: kingoffleece on April 12, 2021, 11:33:16 AM
105 per hour independent bike shop
Title: Re: Dealership labor rates?
Post by: Antietam Classic Cycle on April 12, 2021, 12:26:31 PM
I need to up my rates...
Title: Re: Dealership labor rates?
Post by: Bisbee on April 12, 2021, 06:54:16 PM
$ 100 per hour for my Stelvio at Powersports in Prescott, Az. Had them do the break in and second service before warranty ran out. They are a Guzzi dealer. Do excellent work.
Title: Re: Dealership labor rates?
Post by: Motormike on April 12, 2021, 07:51:49 PM
I think I mentioned this once before:  Big sign behind the Harley Davidson service desk...Labor $75.00. Wow, that's not bad, I thought. Then in very small print underneath, it says, "Per Half Hour." :angry:
Title: Re: Dealership labor rates?
Post by: Tom on April 12, 2021, 08:04:30 PM
$150.00/hr. out here in the middle of the Pacific.
Title: Re: Dealership labor rates?
Post by: Ncdan on April 12, 2021, 08:56:36 PM
Itís not going to happen for me. Iíll be out of the motorcycle world if it ever became necessarily for me, personally.
Title: Re: Dealership labor rates?
Post by: Scout63 on April 12, 2021, 09:00:48 PM
About $300.00 if I work on my bikes on weekdays.  $0.00 on the weekends. My lost hourly attorney rate less overhead, but I only have to argue with myself over the cost.
Title: Re: Dealership labor rates?
Post by: usedtobefast on April 12, 2021, 11:01:26 PM
$150 - $180 / hr in San Francisco Bay area.   :sad:
Title: Re: Dealership labor rates?
Post by: jared p on April 12, 2021, 11:08:53 PM
Pre-dealership our rates were lower, too low apparently looks bad. However, it's ludicrous what HD dealers charge
Title: Re: Dealership labor rates?
Post by: vintagehoarder on April 14, 2021, 09:37:56 AM
100-150 around Southern Ohio, KY and IN.
Title: Re: Dealership labor rates?
Post by: Kev m on April 14, 2021, 10:59:56 AM
Pre-dealership our rates were lower, too low apparently looks bad. However, it's ludicrous what HD dealers charge

I suspect $100+/hour is pretty typical across much of the US in the automotive industry these days.

According to AAA as of 2017 their approved shops charged "between $47 and $215 per hour, based primarily on the shopís cost of doing business."

Yes, there are auto shops that are OVER $200/HOUR!

https://www.aaa.com/autorepair/articles/auto-repair-labor-rates-explained

Title: Re: Dealership labor rates?
Post by: Turin on April 15, 2021, 12:08:47 PM
Do shops still use book rate?
Title: Re: Dealership labor rates?
Post by: Sasquatch Jim on April 15, 2021, 12:16:21 PM
That's why they call them stealerships.
Title: Re: Dealership labor rates?
Post by: LowRyter on April 15, 2021, 12:18:38 PM
Don't go to a dealership if you have a competent service shop around. 
Title: Re: Dealership labor rates?
Post by: Kev m on April 15, 2021, 12:28:55 PM
Do shops still use book rate?

Yes.
Title: Re: Dealership labor rates?
Post by: Rough Edge racing on April 15, 2021, 02:31:59 PM
That's why they call them stealerships.
perhaps ,but do you have any idea of the cost of running a repair shop with employees , workman's comp, liaability insurance, taxes, rent or mortgage, permits and so on?
Title: Re: Dealership labor rates?
Post by: Alfetta on April 15, 2021, 02:47:31 PM
im some kind of "dealer", and i will only charge you $25/hour and a sixer of Newcastle...  warranty end at the same point my driveway does..
Title: Re: Dealership labor rates?
Post by: twowheeladdict on April 16, 2021, 08:32:26 AM
If I had to pay dealers I would no longer be riding.

Just like cars, there are some you keep, and some you trade as soon as the warranty is up.

I like my simple bikes.

Most dealer service techs are parts changers.  They are not going to actually attempt to repair a part. 
Title: Re: Dealership labor rates?
Post by: Motormike on April 16, 2021, 10:17:18 AM
Most dealer service techs are parts changers.  They are not going to actually attempt to repair a part.
Most parts today are modules, they can't be repaired even if you wanted too!  What gets me is when a small part of a larger assembly fails, and the factory will only sell the full assembly.  Fuel pumps are a good example. If you need a pressure regulator, or even the pump motor, you have to buy the whole assembly.  Or a TPS.  I know Kawasaki is infamous for forcing you to buy a full throttle-body assembly ($$$$) just to get a new TPS.  Of course, invariably, someone does a little research and finds out another source for the part in question, saving a lot of money.  But if you just go to a dealer, you'd better be prepared to bend over big time.
Title: Re: Dealership labor rates?
Post by: Tom H on April 16, 2021, 10:19:53 AM
TWA, many times it's cheaper to just replace a part than to repair it at the going labor rate. Think Guzzi starter. To go through one at $100 an hour labor rate could get up there. Or pop an $70 aftermarket in and be done.

Tom
Title: Re: Dealership labor rates?
Post by: twowheeladdict on April 16, 2021, 12:07:20 PM
TWA, many times it's cheaper to just replace a part than to repair it at the going labor rate. Think Guzzi starter. To go through one at $100 an hour labor rate could get up there. Or pop an $70 aftermarket in and be done.

Tom

If you are paying the dealer, yes. If you dig into it yourself you can sometimes repair a part for more time than money.  This is where forums and YouTube really shine.
Title: Re: Dealership labor rates?
Post by: Tom H on April 16, 2021, 12:48:39 PM
TWA, your right that many are techs not mechanics. Also remember that this thread was about dealer pricing.

I do my own repairs, at least as many as I can without a machine shop. The starter example, I would pull it apart and fix it if possible. My labor rate is $0.00 for myself.

Tom
Title: Re: Dealership labor rates?
Post by: bad Chad on April 16, 2021, 06:05:18 PM
"Don't go to a dealer..."?

Sure, maybe we can just kill off all the delaers, then wouldn't life be great!
Title: Re: Dealership labor rates?
Post by: twowheeladdict on April 16, 2021, 06:23:26 PM
"Don't go to a dealer..."?

Sure, maybe we can just kill off all the delaers, then wouldn't life be great!

Believe me, there are plenty of people out there who don't have the time or the inclination to work on their own vehicles.  There is no shortage of work for all the dealers around my area, and all the good independents since dealer s tend not to work on vehicles over 10 years old. 
Title: Re: Dealership labor rates?
Post by: Motormike on April 16, 2021, 09:41:27 PM
Just talked to a friend of mine today.  He has a 1999 Harley Electra Glide Evo.  Wanted the local HD dealership to take a look at a persistent oil leak from the cam box.  The dealership said, "we don't work on bikes that old."  :huh:
Title: Re: Dealership labor rates?
Post by: Kev m on April 16, 2021, 09:52:32 PM
Just talked to a friend of mine today.  He has a 1999 Harley Electra Glide Evo.  Wanted the local HD dealership to take a look at a persistent oil leak from the cam box.  The dealership said, "we don't work on bikes that old."  :huh:

Though I think that's a bullshit answer, it IS 22 years old, which means it's a "classic" and as much as I'd want a dealer to still have a tech that remembered it and parts to fix it, well it's oid enough to drink.

In Harley terms it's two complete redesigns from current.

And it's not like there aren't plenty of others who still will look at that.
Title: Re: Dealership labor rates?
Post by: LowRyter on April 16, 2021, 10:16:01 PM
Just talked to a friend of mine today.  He has a 1999 Harley Electra Glide Evo.  Wanted the local HD dealership to take a look at a persistent oil leak from the cam box.  The dealership said, "we don't work on bikes that old."  :huh:

Evo, perhaps the most successful bike in Harley's history.  Financially, it saved the company and it was the most reliable bike they've ever built.   

I can only guess that it's probably the largest production run too but I'm sure someone can verify or correct that.
Title: Re: Dealership labor rates?
Post by: redhawk47 on April 16, 2021, 11:32:33 PM
perhaps ,but do you have any idea of the cost of running a repair shop with employees , workman's comp, liaability insurance, taxes, rent or mortgage, permits and so on?
Plus the costs of sending mechanics to factory service training, the service department manager, service writer, the go-fer that moves bikes and gets stuff for the mechanic so he can do more valuable work.  Also, to cover the overhead of the sales department because they "lose money on every bike sold" or that have been sitting on the floor too long.

Dan
Title: Re: Dealership labor rates?
Post by: jared p on April 17, 2021, 01:19:40 AM
The irony of this "screw the stealership" mentality and "lack of dealer network" complaints aren't lost on me.
Title: Re: Dealership labor rates?
Post by: Motormike on April 17, 2021, 09:22:49 AM
The irony of this "screw the stealership" mentality and "lack of dealer network" complaints aren't lost on me.
Regarding Moto Guzzi, I wouldn't blame owners for the current sorry state of affairs as much as Piaggio.
Title: Re: Dealership labor rates?
Post by: egschade on April 18, 2021, 12:37:21 AM
For the most part all the dealerships I've worked with are honest, hardworking enthusiasts who will do everything within their power to make and keep you happy. They are also largely independent business owners who have  to bust their asses to make a profit.

As others have noted the labor rates not only cover the cost of the tech/mechanic but also shop overheads. Bike sale profits are challenging with seasonal fluctuations and skinny margins so the service side has to help cover cash flow gaps there.

We have a new MG dealer in NJ who's 'only' an hour from me. I intend to buy maintenance and other parts there and support them as I'm able. MG may be a side brand for them but throwing them a few bones may encourage more interest/investment on their part.
Title: Re: Dealership labor rates?
Post by: bobrebos on April 18, 2021, 06:00:35 AM
I do all my own work EXCEPT when my Gold Wing 1800 needed some work.  Just taking all the plastic off to get to stuff is a three -four hour job!

I took it in for rear seat heater not working, brake job, new tires, fluid changes, etc and dont even want to discuss what the total bill was.  I now work on my own Gold Wing too!
  :grin:
Title: Re: Dealership labor rates?
Post by: egschade on April 18, 2021, 06:44:09 AM
I do all my own work EXCEPT when my Gold Wing 1800 needed some work.  Just taking all the plastic off to get to stuff is a three -four hour job!

I took it in for rear seat heater not working, brake job, new tires, fluid changes, etc and dont even want to discuss what the total bill was.  I now work on my own Gold Wing too!
  :grin:

The now-closed Honda dealer I used to use advised me to pull the bodywork before bringing the bike in to save on labor. Worked out well for me (unless you're riding the bike to them). Same with tire mounting - $50 on the bike, $25 if you just bring the wheel.
Title: Re: Dealership labor rates?
Post by: bobrebos on April 18, 2021, 07:22:16 AM
The now-closed Honda dealer I used to use advised me to pull the bodywork before bringing the bike in to save on labor. Worked out well for me (unless you're riding the bike to them). Same with tire mounting - $50 on the bike, $25 if you just bring the wheel.

Thats a good idea.  Hoping to do a majority of its maintenance and work myself from now on though!
Title: Re: Dealership labor rates?
Post by: twowheeladdict on April 18, 2021, 09:15:13 AM
I do all my own work EXCEPT when my Gold Wing 1800 needed some work.  Just taking all the plastic off to get to stuff is a three -four hour job!

I took it in for rear seat heater not working, brake job, new tires, fluid changes, etc and dont even want to discuss what the total bill was.  I now work on my own Gold Wing too!
  :grin:

This alone is why I am gravitating toward simpler lower maintenance motorcycles.  I have performed open heart surgery on a few bikes.  Fun, but time consuming.

   
(https://i.ibb.co/gZR6tZN/DSCN7435.jpg) (https://ibb.co/gZR6tZN)

(https://i.ibb.co/87J7W3G/P-20150625-221336.jpg) (https://ibb.co/87J7W3G)
Title: Re: Dealership labor rates?
Post by: Ncdan on April 18, 2021, 10:37:37 AM
This alone is why I am gravitating toward simpler lower maintenance motorcycles.  I have performed open heart surgery on a few bikes.  Fun, but time consuming.

   
(https://i.ibb.co/gZR6tZN/DSCN7435.jpg) (https://ibb.co/gZR6tZN)

(https://i.ibb.co/87J7W3G/P-20150625-221336.jpg) (https://ibb.co/87J7W3G)

Best answer yet TWA👍
Title: Re: Dealership labor rates?
Post by: Canuck750 on April 18, 2021, 10:12:47 PM
$120 ~ $150 / hour around here. Like all industries there are very good honest dealerships and a couple that would steal from their mothers. In comparison to the average charge out rate of my employees when I was in business, shop rates are pretty reasonable IMHO. No one gets rich on labour charge out rates of $120 /hr after factoring in the operating cost to support skilled labour including rent, taxes, utilities, insurance, training, equipment etc.
A local independent BMW / Ducati service shop charged me $700 for a major service on my K1600GTL which included a valve adjustment and coolant flush, remove and flush rad, fluid flush etc. I told them that was very fair given the charge included the fluids and filters and the actual labour (4.5 hours)
The service guy was a little taken aback that I was happy with the charges, I sold my skills by the hour for forty years, repair shops do the same. If I was entitled to be compensated fairly then why shouldnít the repair shop be given the same respect.
Title: Re: Dealership labor rates?
Post by: bobrebos on April 19, 2021, 02:48:39 AM
This alone is why I am gravitating toward simpler lower maintenance motorcycles.  I have performed open heart surgery on a few bikes.  Fun, but time consuming.

   
(https://i.ibb.co/gZR6tZN/DSCN7435.jpg) (https://ibb.co/gZR6tZN)

(https://i.ibb.co/87J7W3G/P-20150625-221336.jpg) (https://ibb.co/87J7W3G)


Yep, I agree!