New 20 ounce tumblers available now! Forum donation credit with purchase. https://www.wildguzzi.com/Products/products.htm#Tumbler
Dealer in Italy? There you have it. With the Italians, an email reply inside of 2 weeks is considered "prompt". Inside a month - "normal".With their vacation month of August being a mere 2-1/2 months out, they may be throttling down, so adjust expectations accordingly.
I bought some Kappa sidecases from Motostorm in Italy. Very pleased with their service--shipping was fast, transaction easy.Rich A