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Latecomer with no skin in the game here, but as a QA guy in manufacturing, I'd like to read the Guzzi-authorized text of the recall notice. Does anybody have a copy handy ?
Pete, That's good to know about their fix for longevity. I've got more lined up for inspection.
After I raised a fuss they took it in the back and after 15 minutes came out and said they thought it was a roller tappet but couldn't be sure. He thought it looked high to be a flat tappet. When I am able I will try the other dealer in my area to see if they are more helpful.
Pete,Thanks for the pictures. i am sure you are tired of hearing about this.Jim
Difficult to interpret this piece of info in isolation. Perhaps all the ones that didn't fail were also running synthetic oil.
Another question. My 2011 Norge has 13,000+ miles. I will be having it at least inspected and regardless may just say the hell with it and go roller anyway. Let say however that I have it inspected and all looks good at this point, is the motor probably good here on out or if and how often do you do further inspections? BTW, thanks Pete for your input, you take a lot of time to try and help all us poor souls out.GliderJohn
Scary stuff.
If I remember correctly, you have a 2014 Norge. Your Norge has roller tappets, not the problematic flat tappets.
While this subject has been beaten to death I have a question. I have a 2012 Norge that I believe was mfg in 2-2012. [Hard to read with a mirror.] I have heard that some early 2012 engines still had the flat tappets. So my question is: would a 2-2012 mfg date be considered mid year? I have had zero luck with my dealer. I took it in early for the 12,000 mile service so they could check it out. The service department refuses to believe there is a problem and ignored my request to check and tell me what I have. When I arrived to pick the bike up [ a 70 mile trip] they had forgotten to check. After I raised a fuss they took it in the back and after 15 minutes came out and said they thought it was a roller tappet but couldn't be sure. He thought it looked high to be a flat tappet. When I am able I will try the other dealer in my area to see if they are more helpful.
Roller tappets were not installed until much later in the year. Mid-summer if memory serves. If you pull the valve covered your self and compare to the photo's Pete has supplied it's pretty easy to tell. My money is on flat for you. Sorry.Pete has also documented how to remove the tappet assembly, then the cam carrier so you can take pictures of the tappets and submit the results to Piaggio. At this point I can't think of any good reason to support your current dealer. Good chance there is an independent shop around that can pull the bits for you too. Once apart; I'd just leave it that way until the replacement bits arrive.
Which year?
2012
will Piaggio accept a report on the condition from a non Guzzi shop ? there is only one Guzzi dealer in Scotland and I wouldn't let them change bulb for me based on past experience
I don't in fact think it outrageous that the company ask for proof that their machine has been maintained to their standard.