Wildguzzi.com

General Category => General Discussion => Topic started by: Kent in Upstate NY on March 12, 2021, 02:55:47 PM

Title: Laminar Lip customer service
Post by: Kent in Upstate NY on March 12, 2021, 02:55:47 PM
I ordered a Lip for my Stelvio back in January. Around mid February I emailed the company to check the staus of my order. I got a call back that day and it seems that when they shipped it, it was sent to the address of the guy whose order preceeded mine. The caller then apologized and said a new one would go out that day. 3 days later my order arrived.
I thought that was the end of the matter but when I checked my email today, I found that they had refunded the purchase price. I have no idea why.
Title: Re: Laminar Lip customer service
Post by: oldbike54 on March 12, 2021, 03:05:59 PM
 Sounds like they believe in more than just lip service .

  Dusty
Title: Re: Laminar Lip customer service
Post by: Cdn850T5NT on March 12, 2021, 04:29:39 PM
Quote from: oldbike54 on March 12, 2021, 03:05:59 PM
Sounds like they believe in more than just lip service .

  Dusty

VERY good quip:)
Title: Re: Laminar Lip customer service
Post by: JJ on March 12, 2021, 04:38:12 PM
I had a very positive experience with that company years ago.  Had a Laminar Lip on my old 2002 V11 Le Mans. 

It worked GREAT, by the way, especially at 75-85 mph to eliminate "helmet buffeting."  :thumb: :cool: Several of my Guzzi buddies "ragged me"...because they thought it looked funny!! :rolleyes: :shocked: :huh: :laugh: :grin: :wink:

No matter to me...as it performed as advertised and as designed!! :thumb: :boozing: :cool: :smiley: :thumb:


(https://i.ibb.co/P52Rgm3/02-V11-Le-Mans.jpg) (https://ibb.co/P52Rgm3)
Title: Re: Laminar Lip customer service
Post by: flower_king001 on March 12, 2021, 05:06:07 PM
Couldn't be any better!
Title: Re: Laminar Lip customer service
Post by: oldbike54 on March 12, 2021, 05:13:53 PM
 It's just nice to hear something positive about , well , anyone or anything .

 Dusty
Title: Re: Laminar Lip customer service
Post by: ampm7 on March 12, 2021, 06:16:37 PM
OldBike that was a good one! LaminarLip is just up the freeway from me and I have bought from them several times. They ship fast and the quality of the product is great. Whether it works for your particular application may vary but, it does work.
Title: Re: Laminar Lip customer service
Post by: Motormike on March 12, 2021, 07:59:20 PM
Had a Laminar Lip on my old K1200Gt Flying Brick.   On hot days, I'd ride with my sunglasses on and leave the face shield open. No buffeting at all.  Loved it.
Title: Re: Laminar Lip customer service
Post by: tazio on March 13, 2021, 07:13:59 AM
Quote from: oldbike54 on March 12, 2021, 05:13:53 PM
It's just nice to hear something positive about , well , anyone or anything .

 Dusty
Yes,sir.  :thumb: