Wildguzzi.com
General Category => General Discussion => Topic started by: drawnverybadly on January 29, 2015, 11:50:45 PM
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Alright, so my dash on my 2013 V7 starts flashing MAINT when I first turn my bike on a little after 3000 miles so I ride over to the MG dealership and the shop guy says that it's time for my 3000 mile service, they change my oil, spark plugs, transmission oil, and final drive oil. I pick up my bike the next day $500 poorer and ride home. I download the service manual for my bike and find out it doesn't have a 3000 mile service interval! It has the 1000 km break in service, and then service intervals every 10,000 km after that. Why did my dash show MAINT? Is there a new update that does include servicing every 5000 km? Or did the dealership just do extra work for the sake of extra work?
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Alright, so my dash on my 2013 V7 starts flashing MAINT when I first turn my bike on a little after 3000 miles so I ride over to the MG dealership and the shop guy says that it's time for my 3000 mile service, they change my oil, spark plugs, transmission oil, and final drive oil. I pick up my bike the next day $500 poorer and ride home. I download the service manual for my bike and find out it doesn't have a 3000 mile service interval! It has the 1000 km break in service, and then service intervals every 10,000 km after that. Why did my dash show MAINT? Is there a new update that does include servicing every 5000 km? Or did the dealership just do extra work for the sake of extra work?
G'day mate I can understand how you feel.
I can't speak to your V7 for intervals however I know the V11 was at 6000miles/10000km. That said I've religiously changed my oil every 5000km.
The (obvious?) caveat is time intervals may come up before km intervals, eg you should change oil & filter at 10000km OR after one year, uni joint lube every 2 years.
It'd be worth checking your service schedule for the next time these things need to be done again in case any items are not yearly but it sounds legit.
So I figure your dash MAINT light was triggered by 1 year passing and it's really up to you when you take it in for a service. On the up side your bike should be feeling like one sweet ride right now!
;-T
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Hosed.
The dash Maintenance monitor only tracks miles on mine.
And not all those items were needed based on time anyway.
Though I don't know that the dealership was trying to screw you. It just did like they blindly accepted Maintenance light. Though still, you'd think they'd have questioned the mileage (I would have).
FWIW, I've got an early Stone (at least for US delivery) and they never reprogrammed the dash from the shorter maintenance intervals of the previous V7C. So my light goes off early, but not THAT early. No idea why yours would illuminate so soon.
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The Maint warning first shows at startup and extinguishes, if the service interval is approaching. Once the maintenance interval is reached or exceeded, the Maint warning remains until reset manually My V7R has a 7500km service according to the station manual so maybe yours was for this interval, although 2500km ahead of the deadline is strange if true.
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Up until very recently there were no indicators to tell you your machine had reached a service interval. You did it by time or off the odometer.
The smallblocks have no dash displayable OBD so the fact that you are getting a 'Maint' alert is odd but a brief squizz at your owners' manual should of told you it doesn't coincide with a scheduled service interval.
Essentially you did the right thing. You were worried and you took it to your dealer. Has it been serviced on time? Rather than distance? Or were you working on the principle that miles were enough? Regardless of any argument to the contrary if you haven't fully met the service criteria then your dealer did the right thing by returning the bike to a 'Fully Serviced' state.
BUT
Cost? It's more than I would charge for a basic service but the bike came in with a 'Problem' so perhaps a bit of diagnostic time was warranted. That aside if I had someone who was a regular customer appear at the shop with a bike with a 'Maint' warning but no other symptoms I'd just run a diagnostic tool over it and if nothing was current or wasn't saved and cleared when asked I'd just re-set the service icon and put it down to a dashboard brain-fart. At that point I'd probably adjourn to the pub, let the owner buy me a beer, chat for half an hour and send them on their way with a suggestion that they read their handbook and get their bike serviced accordingly, preferably by me! ;D
So? 'Hosed'? 'Ripped off'? No, I don't think so and if you haven't adhered to the service scedule re time or miles.....? Grounds for complaint are thin to the point of translucence.
Pete
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It always better to ask what the cost of something is before you purchase it. Its like the guy who buys a new bike and then ask if he got a good deal. After you bought it is really doesn't matter.
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It depends. Did you ever have the 600 mile break-in service done?
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Two costly take-home lessons:
1. If you had learned about your bike by reading the user's manual, you would have learned that spec engine oil change intervals, after the first 1000 km (621 mi) service, is 10,000 km (6214 mi), and the gearbox and final drive oil change intervals are double that. Also, you would have learned that the MAINT signal is only distance based, and doesn't monitor any engine performance parameters. Dealers aren't angels and you were a sitting duck. Ignorance is expensive.
2. If you had been reading this discussion group, you might have learned that there is a technical problem with the MAINT indicator system on the '13 V7s; the dashboard wasn't updated when the these V7 models were released and the indicated MAINT intervals are actually intended for the older models that had shorter service intervals, 7500 km (4660 mi) for oil changes, for example. I'm not sure if/when MG fixed this problem, but I know that the part number for the dashboard wasn't changed in the '14 models and it's still the same even in the V7II models that won't be seen in the USA until this fall.
Now would be a good time to read the manual.
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Thanks all, I didn't know that the dash units might not have been updated from earlier models that had shorter service intervals, that's probably why the MAINT light showed when it did. I did get the 600 mile service done by the same place and I'm gonna go with an overabundance of caution on the dealer's part for the stuff that they changed. I have been reading the service manuals over the winter and I just ordered the Guzziology book to study too, so hopefully I'm going to be a more educated rider when it comes to maintenance on my scoot. Thanks again all!
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I still shouldn't have come on THAT early. I think the earlier models had 6000 km intervals.
So be on the lookout in case it comes on early yet again next time.
And of course, there was no harm done in replacing that stuff early, none but the lightening of your wallet.
RIDE SAFE!
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Needs spark plugs at 3K miles? Nah, can't be true....
I say hosed.
Can the maint. indicator be reset by the owner?
Paul
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Can the maint. indicator be reset by the owner?
Paul
It can be RESET as in "shut off", but not reprogrammed to different intervals.
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But- YOUR MOTORCYCLE LOVES YOU! :bike
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I would recommend, buying the lubes and doing it yourself, so much cheaper ($100?) and even more so, satisfying. Read the manual on how to clear MAINT and you're off.
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OP, where do you live? $500 was the fee for just the service?
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I live in NYC, there are 3 MG dealers "in my area" and I went to the one closer to work. The cost was split pretty much 50/50 between parts and labor
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Ok, that's why I asked. I was hoping to get back a 'San Fran' or 'NYC' for that kind of service cost. I'd imagine your labor hours are much higher.
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So these were US dollars? Mama mia... :o :o Is their labor rate $200+/Hr? No valves done -- just liquids and spark plugs?! Cause the parts are circa $100, and that's retail, with premium brands...
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Back in the day-a long time ago-a while back we would always change the sparkplugs and points as well as the oil and filter on the first, 500 mile, service. Should a customer DARE to question they were told the plugs and points were special "break in" use only installed by the factory. What we didn't tell them was we got 10% of every part charged to the job as well as 60% of the labor. A complete 500 mile service for any single or twin Honda was $25.00. This service included the valves adjusted as well as an oil and filter change. Today some of you are paying close to $25.00 for a quart of that special supper duper oil that your "play toy" just has to have. ::) $500 bucks sound about right to me. :BEER:
Matt
PS: Speaking of hosed, do you know if they put a hose clamp on the oil filter. ;D
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Uh oh, all it'll take now is just a little nudge for this to turn into an oil thread...
If I recall, the 7500km service on my ex-V7C was about $600. That seemed rather steep considering the simplicity of the service.
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PS: Speaking of hosed, do you know if they put a hose clamp on the oil filter. ;D
This bike doesn't have that problem, thankfully. It uses an oil filter that doesn't require engine disassembly to change.
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This bike doesn't have that problem, thankfully. It uses an oil filter that doesn't require engine disassembly to change.
So you haven't been hosed. ;D :BEER:
Matt
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Per my '13 V7 use & Maintenance book (came with the bike), page 199, total service time for periodic maintenance is:
600 miles...100 minutes
6200 miles...70 minutes
12400 miles...140 minutes
The $500 charge sounds pretty steep, even for NYC. I could do the job in less than 2 hours and 2 beers...and I am deathly slow.
Peter Y.
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Could a bum spark plug throw a service code?
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Could a bum spark plug throw a service code?
Perhaps it could effect something monitored by the ECM and throw the CHECK ENGINE light, but no it would not trigger the maintenance light which, by my understanding is not an ECM function and is strictly a dash/odometer function.
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Yeah, good thing you didn't turn up on an out of warranty Cali1400!
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Per my '13 V7 use & Maintenance book (came with the bike), page 199, total service time for periodic maintenance is:
600 miles...100 minutes
6200 miles...70 minutes
12400 miles...140 minutes
The $500 charge sounds pretty steep, even for NYC. I could do the job in less than 2 hours and 2 beers...and I am deathly slow.
Peter Y.
This shop also quoted me $800 to buy and install a fender eliminator so yeah... everything is priced steep in this area though
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:+=copcar next time try Rockwell cycle--just across the bear mtn. bridge--- u could wait for the bike downstairs in the café :BEER:
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If I owned a motorcycle with a "check engine light" I would remove the bulb or cut the wire. ;D Didn't hurt my car. :BEER:
Matt
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It is like a high maintenance girlfriend. Very expensive and you get screwed.
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Learning moment here. Ask questions about what is going to be done and how much will be charged before making the appointment. Challenge those answers at that time or after you have gone home and thought it over. When you drop the bike off and toss the keys on the counter the clock starts ticking. If they find something they need to call you for approval.
I counsel the people at the office often. They drop the key's on the service counter and accept what they are told is needed. 1/2 of their bill is fluff .... $50.00 wiper blades, $150 per spark plug installed, etc
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It is like a high maintenance girlfriend. Very expensive and you get screwed.
https://www.youtube.com/watch?v=Qh9ZZgDqzAg
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I counsel the people at the office often. They drop the key's on the service counter and accept what they are told is needed. 1/2 of their bill is fluff .... $50.00 wiper blades, $150 per spark plug installed, etc
Not for nothing, but wiper blades are easily $30-40 bucks a set even at NAPA these days, add $10 labor if you're not installing them yourself and $50 isn't actually unreasonable.
The Dodge Hemi V8 is a dual plug head, meaning 16 plugs, some of which require a contortionist. I'm told those who pay to have them installed pay AT LEAST an hour of labor (often more) on top of plug cost (couple of bucks per plug), so $150 would likely be reasonable or a bargain.
I'm not saying $500 is reasonable for plugs and a three fluid change on a Guzzi, but things are more expensive than us cheap, diy Guzzisti usually make them out to be.
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Yep , hosed .
Dusty
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Yep , hosed .
Dusty
Agreed Major hose job. What spark plugs do not last longer than a set of tires.
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He didn't get hosed. It's all a part of owning an Italian motorcycle from a minor marque (but once a major brand!).
However, it's a really easy bike to service. I can show you some links to do it all yourself.
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He didn't get hosed. It's all a part of owning an Italian motorcycle from a minor marque (but once a major brand!).
However, it's a really easy bike to service. I can show you some links to do it all yourself.
It's no different then getting hosed by a $100-120/hr
Harley dealer. Minor marque has nothing to do with it. Dealerships make more money on service than they do sales.
Learn to do your own basic maintenance, you (and your wallet) will be better for it.
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He didn't get hosed. It's all a part of owning an Italian motorcycle from a minor marque (but once a major brand!).
However, it's a really easy bike to service. I can show you some links to do it all yourself.
How does that justify a hosing ???
Dusty
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how do you reset MAINT ?
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On the small locks? By pushing a button on the dash and turning the key on and off.
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Alright, so my dash on my 2013 V7 starts flashing MAINT when I first turn my bike on a little after 3000 miles so I ride over to the MG dealership and the shop guy says that it's time for my 3000 mile service, they change my oil, spark plugs, transmission oil, and final drive oil. I pick up my bike the next day $500 poorer and ride home. I download the service manual for my bike and find out it doesn't have a 3000 mile service interval! It has the 1000 km break in service, and then service intervals every 10,000 km after that. Why did my dash show MAINT? Is there a new update that does include servicing every 5000 km? Or did the dealership just do extra work for the sake of extra work?
To me seems that's a lot of money BUT i do not think you got hosed , i believe that nowadays thats what you will pay regardless the brand/dealer
Would you mind share with us the "breakdown" of the bill ?
Oils price, filter , plugs , labor hourly rate ... it should be all explained.
I agreed that plugs at 3k is not necessary , but did you ask them to explain ?
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To reset MAINT warning: With the ignition off, press and hold down the left "A" button, turn the ignition on, then off, and then release the button.
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To reset MAINT warning: With the ignition off, press and hold down the left "A" button, turn the ignition on, then off, and then release the button.
Thanks! ;-T
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Ok , how do you reset the Maintenance light on a single instrument dash with no buttons ?
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That 10w60 oil ain't cheap. I bought mine online and with shipping, still about $50. New England and NYC are very expensive places to live. The rent is outrageous (the small 2000 sq. ft. garage that may rent for $1500-2000 where I live in the midwest will be $8,000-10,000 in NYC), because the cost of living is so high, wages must be higher, and oh, yeah, at the end of the day, the dealer would like to put a little money in his IRA. Not everyone wants to do their own maintenance and if you don't you have to pay someone for the privilege. This is a hobby and if you don't self maintain your (pick your toy).... it is expensive. On my just purchased v85, I had the dealer throw in the first service as part of the sale, and when I got it back, although I didn't have to pay it, the invoice was $270. That is in one of the lowest cost areas of the country. He has 2 mechanics to pay, 2 counterpeople, cost to inventory about 40 bikes and rent and electric to pay from that. Oh, there is also himself if there is any left.
With all of this said, it is reasonable before turning over the keys to ask what they are going to do and if the answer does not jibe with the manual, question it. Maybe in their experience, it has been a good idea to do some of the extra stuff. For example, it is far harder on bikes that only run is urban places, in car manuals there are often 2 service intervals depending on the majority of your driving and the hard use one is twice as often for fluids. After consideration, you might then ask them to stick to the book recommendation. One other thing, were these the first new plugs on your 6 year old bike? Was the break in service done 5 years ago? If so, I am not surprised that they changed everything.
Good luck in the future and if you really don't want to do your own work, then simply inform your self before your next visit.
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Uhhhhh BlueG - you're answering an almost 5 year old post.
Ok , how do you reset the Maintenance light on a single instrument dash with no buttons ?
You don't.
You need the dealer PADS or we have to hope GuzziDiag offers us a solution eventually.
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Cover the maintenance light with black tape, change your own oil.. but I do understand not everyone wants to do it or has a place to do it..The dealers have high overhead and charge for it...Was the OP hosed? Yes he was but that's the way it often goes...
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Mea culpa Kev. However, if it were a current post, I would stand by everything I said and the part about the rent and cost of living is definitely true now as it was then. I also stand by "educate yourself". Thanks for pointing that out however it is a good reason not to ever take yourself too seriously.
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Mea culpa Kev. However, if it were a current post, I would stand by everything I said and the part about the rent and cost of living is definitely true now as it was then. I also stand by "educate yourself". Thanks for pointing that out however it is a good reason not to ever take yourself too seriously.
All true.... I just wanted to point out the OP probably made up his mind by now. :wink:
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Why did someone drag up an ancient post like this?
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Do a Google search on resetting the oil change "check engine light" , and see what pops up ...
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Do a Google search on resetting the oil change "check engine light" , and see what pops up ...
?!?
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Why did someone drag up an ancient post like this?
This :thewife:
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You need a Emoticon(is that the word) w/a big stick hitting your dash!!!! Use a ball bat and knock it to the neighbors yard..