Wildguzzi.com
General Category => General Discussion => Topic started by: Far star on April 28, 2015, 11:50:14 AM
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I actually got through on the second call, looking for my paint code. I gave them my serial number, they have my bike in their system but no paint code. They said they will call me back later today or tomorrow. Any wagers?
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I actually got through on the second call, looking for my paint code. I gave them my serial number, they have my bike in their system but no paint code. They said they will call me back later today or tomorrow. Any wagers?
"Give me a hamburger today, and I will gladly pay you Tuesday!"
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Could it be that the plastic tanks aren't painted but that the color is part of the plastic? I haven't really looked closely enough but if so, there might not be any paint codes.
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There is something on the panniers. They are pp plastic, black, with the white, I assume, paint on them. My bike fell off the center stand and gouged the right hand one, exposing the black plastic. I believe it is a catalytic paint, and would like to make it original, so, I hope to get the paint code. Guzzi doesn't sell just the lid, gotta buy the whole pannier for about 900 canadian.
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My body shop has a camera connected to a computer. Without codes, they matched the pearl white (3 part) paint on my cal 14 saddlebags.
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Hmmm, I wonder if there is such a device in the Yukon, we are usually 20 years behind. Have to check.
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At least your Norge fell off its center stand. Mine decided not to balance any longer but to fall over when I dismounted and began to walk away without first putting down the kickstand. Darn bike!
We could swap panniers since its my left one that is scratched! Oh, wait, that won't work...
At first, I was determined to spend my insurance money having the lightly scuffed bits replaced, but then I saw the light. Moto Guzzi owners are supposed to be cheap, so I decided to pocket the money and live with a few scuffs.
Anyway, regarding the paint code, I have no idea, but I, too, would like to know. Not that I will give my pannier to a repair shop to be repainted, but it might help me shop for the right color of nail polish!
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Spoken like a true Guzzista. My uncle-inlaw? used to have a body shop and now has a auto shop, he offered to help fix it as he thinks my Norge is "a very nice motorcycle". So, if I had to pay shop rates I would be doing something else, like stickers or truck liner. But, I need that effin' code. Come on, Piaggio, gimme a call. And my bike really did tip off the center stand. Was my fault, though.
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my advice is to find a good body and paint shop. They can match anything now days.
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my advice is to find a good body and paint shop. They can match anything now days.
Yup! ;-T
I had the local shop paint the bags on my 1150RT and it was a perfect match (no paint code).
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what color is it?
White Diamond = s.t. 886941
could be: 610.PM02 ASCO-BASECOAT PERLATO BIANCO Schoch
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Hmmm, I wonder if there is such a device in the Yukon, we are usually 20 years behind. Have to check.
Every PPG paint dealer (not bodyshop) I've been to has one.
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Every PPG paint dealer (not bodyshop) I've been to has one.
My own experience with these camera scans is mixed (so to speak :D).
VERY expensive for touch-up vials. And, surprisingly, more of the "isn't close good enough?" variety than spot on.
Granted, I've only worked with the smallest of batches, but for touching up nicks, scratches, chips, etc., I'll go with fingernail polish. Yes, really; cheap, something's always very close, and it's "forgiving" of botching the job. Find a car that has the closest match and go the dealer for a little bottle.
OK, back to my G&T on the porch after my first "check-out ride" on the Norge today. Fixed my ABS, but broke my Stebel Win some; lose some. :D
Bill
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You need someone with a good eye and color chips, not a camera. :BEER: :BEER:
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my advice is to find a good body and paint shop. They can match anything now days.
The tank on my red Breva 1100 had to be painted because of it being scuffed up at the dealer, painter matched it perfectly and it has held up according to the present owner.
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You need someone with a good eye and color chips, not a camera. :BEER: :BEER:
;-T ;-T ;-T
Space Age Paints here in Phoenix supplies paints for most of the custom car guys.
They won't use a computer for House Of Color and the other good stuff. A good eye beats a computer every time.
M
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Thanks guys for the help, I have some options now. I'll see if I can get the paint here, if not I'll be in the fingernail polish isle on my Norge.
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Thanks guys for the help, I have some options now. I'll see if I can get the paint here, if not I'll be in the fingernail polish isle on my Norge.
I've met interesting folks while looking for nail polish. Take in a bit of tupperware. I have some personal experience in how that makes the explanations more credible. ;D
Bill
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I spent a good bit of time trying to find the paint code for my red 1200 2v Sport, the code I did find no one had heard of. So finished up getting the local body shop to match it.
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I would imagine that matching 3 part pearl white is tough if not next to impossible. All I can say is the little band of vietnamese panel beaters near me did it superbly. Could not tell it from stock...
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after 10 years and 50 000 miles it wont matter if it matches
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after 10 years and 50 000 miles it wont matter if it matches
I just went to the auto supply store and bought a couple of cans of "red" to match the scuffed up bags on my (+50,000 mile) Norge. The road rash now looks red and no one seems to notice.
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[snippity]
They said they will call me back later today or tomorrow. Any wagers?
:pop
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Big surprise...no call. I'll pester them tomorrow, just to see if they a) remember me asking and b) will actually give me the code. I emailed them 3 days ago, have not received a reply from that either. Ever call Cabella's? I had a human answer after 1 ring and solved my issue without passing me on. Guzzi needs some corporate lessons on customer care, and parts service. Volvo Penta guarantees parts within 72 hours from Sweden to your closest dealer using Fed Ex. Why can't Guzzi do that, I ask?
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:pop
:BEER:
Matt
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Guzzi needs some corporate lessons on customer care, and parts service. Volvo Penta guarantees parts within 72 hours from Sweden to your closest dealer using Fed Ex. Why can't Guzzi do that, I ask?
[/quote]
Volvo Penta... don't they surcharge by the piston?
Guzzi Piaggio ... don't they surcharge by the delay?
... and truly amusing to hear we should find a good local body shop willing to touch a bike.
very very funny.
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Nothing too interesting. I called back, I'm dealing with "TJ", female. Very polite. Said she passed this on to the "Technical Department" and hasn't heard back, apologized for not returning my call. She is going to follow up, but the tech guys may have to call Italy. She doesn't have the paint code available when she enters my serial number...
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Does anybody know the estimated head count of the Guzzi organization?
The larger an organization, the less your chance of getting communication from the right people.
Periodically I try to learn details regarding Intel motherboards. Given that we buy less than a thousand a year, I may as well be a gnat buzzing. The response you've received sounds pretty good for a small organization. Not satisfying, I know, but not surprising.
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I actually got through on the second call, looking for my paint code. I gave them my serial number, they have my bike in their system but no paint code. They said they will call me back later today or tomorrow. Any wagers?
Paint codes are a national secret. You wont be getting any calls back. I secured this list a few years ago after much badgering. its incomplete, but all there is
COLOR CODES:
NORGE 1200
BLACK - BASF GE22-9659
RED - 5.4D.23441 AKZO NOBEL <<pic29436.jpg>> <<pic21654.jpg>>
GRAY - (Embedded image moved to file: pic29436.jpg)
1200 SPORT
BLACK - 5.4M.22705 AKZO NOBEL
RED - 5.4D.23441 AKZO NOBEL
BREVA 1100
BLACK - 5.4M.22705 AKZO NOBEL
GRAY - 928XV374 PALINAL
RED - 5.4D.23441 AKZO NOBEL
ORANGE - DS.08046 LECHLER
WHITE - BIANCO DIAMANTE: SCHOCH: 610.PM02 ASCO-BASECOAT PERLATO
BIANCO
BREVA 850 2007
GRIGIO EXCALIBUR (Grey excalibur) : SCHOCH 675 ALP11-1/3675-003560
GRISO 1100
BLACK - 5.4M.22705 AKZO NOBEL
RED - 5.4D.23441 AKZO NOBEL
LGHT BLUE - DS02096 LECHLER
YELLOW - DS02138 LECHLER
ORANGE - ARANCIO SATINATO :SCHOCH 3610-010805 PALINAL 923MAT3
NEVADA I.E.
GRAY - GRIGIO LUCE - DS02074 LECHLER (+ 928XV051 PALINI for fuel tank
stripe)
BLACK - NERO GUZZI - 5,4M.22705 AKZO NOBEL (+ 928XH913 PALINI for
fuel tank stripe)
RED - ROSSO DEL LARIO - 66051 LECHLER (+ 5.4M.22705 AKZO NOBEL for
fuel tank stripe)
RED 06 - ROSSO LDS08040 LECHLER
BLACK 06 - NERO GUZZI 929R486 PALINAL or 54M22705 AKZO NOBEL
YELLOW 06 - GIALLO 08048 LECHLER
WITHE-BLUE 06 - BIANCO MICA DS08042 LECHLER - BLUE MIDNIGHT: DS08039
LECHLER
BREVA 750
BLACK - NERO OLLARE - 928 XH 913 PALINI or 57E80806 AKZO NOBEL
GRAY - GRIGIO PIOMBO: AKZO 57E 85804 or PALINI 928 XH 644 + TRASP.
LUCIDO 923 HS 90
ROSSO BREVA (2001) - Palini 928 XH 900 + TRASP. LUCIDO 923 HS 90
RED RACE- ROSSO GUZZI - 5.4D-23441 AKZO NOBEL
BLACK 06/07 - NERO GUZZI - 54M22705 AKZO NOBEL
LIGHT BLUE 06 - AZZURRO- DS02096 LECHLER
WHITE 06 - BINACO MICA - DS08042 LECHLER
CALIFORNIA 06
RED - ROSSO - LECHLER LDS08040
BLACK - NERO PALINAL 929R486 or ARDESIA AKZO NOBEL 54 M 22.710
WHITE/GRAY - BIANCO LECHLER LDS08040 / GRIGIO LECHLER LDS08043
VINTAGE - NERO PALINAL 929R486 or ARDESIA AKZO NOBEL 54 M 22.710
CALIFORNIA 07
RED - ROSSO - LECHLER LECHLER LS 66013
NERO PALINAL 929R486 O ARDESIA AKZO NOBEL 54 M 22.710
(Embedded image moved to file: pic21654.jpg)
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Ever call Cabella's? I had a human answer after 1 ring and solved my issue without passing me on.
Good to know. McMaster-Carr is exceptional too. There is no sales department, customer service department, etc., the person who answers the phone will help you with any or all of that stuff. If you want to return an item, you can just ship it back to the return address on the box it came in. You don't even need a receipt or invoice number. I asked about that and was told "we can see the address of the person who sent it back, so we know who it came from, and will credit your account."
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Paint codes are a national secret.
****
As are you, Mike, and MPH.
Grazie.
Bill
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Well, TJ from Piaggio called me back! Said she spoke to the technical people and they said there is so many different paint colors used they would "hate to give me the wrong one", so I didn't get a code...they recommend taking it to, you guessed, a body shop to have it matched. They did say the paint manufacturer was Lechler. Well, no further ahead but they did call.
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I have never had any luck with paint codes for my BMW's, Moto Guzzies and Ducati's and I use to be a BMW/MG dealer.. I have been using the same body shop, with a paint matching camera, for many years now. The hard part was finding a body shop that was willing to work with motorcycles for a price I could afford. Most body shops, in my area, do not have a camera but rely on the paint supplier. Most shops around here say "I'll call the dealer and get a paint code". The idea that the dealer does not have the paint code is something they can not comprehend and if you can't supply a code they are not interested. :BEER:
Matt
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Well, it's pretty cool that you got a return call.
Based on my experiences with the manufacturing world, I will opine as follows:
TJ's concept of " the technical people " is based on who she has access to, and may be limited to / include the guys who wrote the code for the ECM, the transmission sustaining engineering team, the marketing guys that used to work in sales, etc. Her sources may be limited.
The technical people acknowledge that the company does not maintain it's supplier sources and revision controls for the paint schema such that anybody at more than one remove could make sense of it without devoting a week to interviewing persons and working their way back up the food chain to the guy in the paint shop who actually knows what's going on, and keeps all of it written down on the back of a menu in his tool box.
The information you requested may be readily accessible in their computer system, at the push of about six or seven buttons. However, nobody's ever been trained or instructed on how to access that because nobody ever thought it was necessary. Or it may all be on paper records someplace that are called something else completely unrelated to paint and if you asked the wrong people they would disavow it's existence.
All of the above should give you some clues as to the fascinating field I have chosen for my career arc.
Going out in a blaze of glory...
:drool
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Well if he had a code to give you I'm sure he would have. But I'm glad to hear Piaggio did what they said they would, and that's a good thing!
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You may want to contact ColorRite for the paint.
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Well, TJ from Piaggio called me back! Said she spoke to the technical people and they said there is so many different paint colors used they would "hate to give me the wrong one", so I didn't get a code...they recommend taking it to, you guessed, a body shop to have it matched. They did say the paint manufacturer was Lechler. Well, no further ahead but they did call.
winner winner, chicken dinner.
good luck. hope you find a good one.
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TJ's concept of " the technical people " is based on who she has access to, and may be limited to / include the guys who wrote the code for the ECM, the transmission sustaining engineering team, the marketing guys that used to work in sales, etc. Her sources may be limited.
Heh. Based on my interactions with MGUSA "the technical people" is "the guy who speaks Italian."
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You may want to contact ColorRite for the paint.
Been there and done that. See my post above. Once you find a shop that will work with you, it's all down hill from there. The shop I use keeps their codes on file for my motorcycles. Scratch a fender or body panel, I just take them the part, tell them the motorcycle, and in a few days I get my part back, all good to go. :BEER:
Matt
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I was given to understand that the paint codes and formulae for Guzzi paint is so super-secret that if they did give them you you they'd have to kill you.
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That seems to be the general opinion here. Like the whole corporation will flame out or something...thing is I thought I saw a sticker on the bike at some point and remarked "cool there's the paint code". I a) can't find it anywhere and b) can't trust my 60 year old memory. Thing is my friend who helps me on the bike, has a vague memory of that as well, although he's 60 too.
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Been there and done that. See my post above. Once you find a shop that will work with you, it's all down hill from there. The shop I use keeps their codes on file for my motorcycles. Scratch a fender or body panel, I just take them the part, tell them the motorcycle, and in a few days I get my part back, all good to go. :BEER:
Matt
My paint guy keeps a can of 98 EV red in his paint locker. When I go in, he has to find it. I took some home but it dried out, so I just go back.
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My paint guy keeps a can of 98 EV red in his paint locker. When I go in, he has to find it. I took some home but it dried out, so I just go back.
Yep. Once they trust you to pay the bill and not dump on them they tend to work with you. :BEER:
Matt