Wildguzzi.com
General Category => General Discussion => Topic started by: drlapo on August 10, 2015, 09:23:37 AM
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I have a 13 V7 that is still under warranty. should my dealers check the code that is presently on the bike and upload any upgraded maps (352BV738) under the warranty or will I be charged for this?
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I would think they would take care of this under warranty.
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Just had it done to my '14. Cost me half hour shop rate - $50. I beefed it since it's still under warranty. Service manager say's updated maps are NOT covered. Not gonna fight it over $50. My sales guy is making it up with free T-shirts.
BTW, well worth doing!
Cam
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do you think my 13 Special, bought last spring, has an old map installed? the bike starts and runs well but may be a bit snatchy at low throttle
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I brought my '13 Stone into the dealer to deal with a sporadic "check engine" light problem. When the bike was connected to the code reader, it automatically updated the software to vers. 352BV738. Ironically, the update also erased the trouble code memory, so I never found out what the "check engine" problem was. Fortunately, it never occurred again. Since it was a warranty issue that I brought the bike in for, I wasn't charged for the automatic update.
Seems if you want a free update, tell the dealer you have a sporadic "check engine" light.
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do you think my 13 Special, bought last spring, has an old map installed? the bike starts and runs well but may be a bit snatchy at low throttle
Yes. The new one eliminates all low speed snatchyness, making for very smooth take-offs and low speed maneuvering.
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If the map is to address a warranty concern, like hard cold starts, stalling, or poor idle performance there is no question it SHOULD be warranty.
But is $50 worth potentially alienating a dealer if they balk?
Probably not to me.
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My dealer added the update when I had my '13 V7 Special in for something else, so it's hard to say what I paid or even *if* I paid. One thing I will say...
It ROCKS! Totally smoothed the throttle response and I am very happy with the bike.
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my dealer will charge me $44 to upgrade the map. I've made the appointment
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do you think my 13 Special, bought last spring, has an old map installed? the bike starts and runs well but may be a bit snatchy at low throttle
Yes it most likely has the older map installed. The low throttle snatchiness is common for that map, and actually I haven't minded it on mine.
On that note, I went ahead and threw the new map on mine yesterday for shits and giggles, and WOW. It's like a different bike. I can actually ride one-handed at low speeds now without feeling like I'm riding a bull.
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I have an appointment on 9/9 to get the new map.
Busy dealer
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My hypothesis is that the original overly lean map was created to make sure the bike would pass US certification. Then, the "real" map was made available as an update, for those who actually want their bike to run well.
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Well the funniest thing about the new map is that it's taken away the only thing I liked about the V7II over the standard V7 (the smoothness at low throttle).
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Well the funniest thing about the new map is that it's taken away the only thing I liked about the V7II over the standard V7 (the smoothness at low throttle).
Are you sure about installing this on the V7-II? Contrary to my V7 Stone, My V7-II Stone has run smoothly at low throttle from the beginning. I doubt that software vers. 352BV738 is supposed to apply to the V7-II bikes. Is there any documentation stating the contrary? I do know that the V7-II's have a different ECU part number than the '13-'15 (US) V7's.
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Are you sure about installing this on the V7-II? Contrary to my V7 Stone, My V7-II Stone has run smoothly at low throttle from the beginning. I doubt that software vers. 352BV738 is supposed to apply to the V7-II bikes. Is there any documentation stating the contrary? I do know that the V7-II's have a different ECU part number than the V7's.
Sorry, I wasn't clear. I meant that this newer map for the standard V7 makes it behave like the V7II at low throttle, which is the only aspect of the V7II that I liked over my current standard V7.
No, the map we're referring to is not for the V7II. The V7II is in a different category in the PADS system.
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Just for the record PADS doesn't 'Automatically' update mapping so when connected to the bike. You have to follow a sequence of actions to initiate an update.
Pete
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Seems to me that given the extreme heavy lifting necessary to plug the bike in and load a new map is a small price to pay for a dealer to earn some loyalty. Jesus christ- and they wonder why people mistrust dealers.
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And John, the tooling is expensive and dealers pay an annual subscription fee for access to the information released for it. Are we not supposed to cover our expenses?
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And John, the tooling is expensive and dealers pay an annual subscription fee for access to the information released for it. Are we not supposed to cover our expenses?
Pete, if a bike is still under warranty do you cover a map update? My service manager told me a "map" is not a warranty item. Even though it corrects a faulty stock map. Just curious, not worth arguing over $50.
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When a bike comes in for service I check if there are any updates. If there are I load 'em up. It just gets booked out as shop time.
Thing is you want the bike serviced correctly because when you remap you also reset the TPS and zero the trims. You want he ECU to start trimming from the correct baseline.
Pete
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Seems to me that given the extreme heavy lifting necessary to plug the bike in and load a new map is a small price to pay for a dealer to earn some loyalty. Jesus christ- and they wonder why people mistrust dealers.
What?
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Just for the record PADS doesn't 'Automatically' update mapping so when connected to the bike. You have to follow a sequence of actions to initiate an update.
Pete
That's not what my dealer's service manager told me. However, I prefer your version of the truth.
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That's not what my dealer's service manager told me. However, I prefer your version of the truth.
Just curious about what he told you?
And to second what Pete said, there is no automatic update in the PADS system. The closest thing to that is if you open the software and it alerts you that there is a software update available to download. Beyond that when you hook the bike up PADS lets you know if there is an update available for the specific bike and asks you if you want to install it. It doesn't just start throwing it on there.