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General Category => General Discussion => Topic started by: youngzrxer on July 30, 2017, 08:46:23 PM

Title: Had some service done at Fox Powersports in Grand Rapids.
Post by: youngzrxer on July 30, 2017, 08:46:23 PM

As some of you may remember, I bought an 07 Griso out of Florida that wouldn't idle upon getting it off the truck. Few on here were pushing me to do a reflash and update myself..I just didnt feel comfortable with that. I also didn't feel comfortable with using the one dealership in Michigan, Fox Powersports which has all 4 japanese lines, ducati, triumph, aprilia, etc all under one roof. Going there reminds of going to the yearly motorcycle show at the expo. Had a feeling maybe a 10 year old Guzzi wasn't their specialty.

I was absolutely wrong. I dropped it off last Saturday. They said they were 4 days out and they would call me Thursday. The service manager did. They reflashed it, balanced throttle bodies, gave me a lengthy explanation to all work done and most importantly only charged $106. They really seemed to like having a Guzzi in the shop and followed through on their word the entire time.

I know there is a lot of negativity regarding mega dealers, etc on here. With Michigan having lost some good dealers the last few years I just wanted to pass along word the newer dealer in town did a pretty darn good job

Title: Re: Had some service done at Fox Powersports in Grand Rapids.
Post by: Roebling3 on July 30, 2017, 09:50:54 PM

That is great to hear! Good fortune with your 'new' bike!  R3~ 

Title: Re: Had some service done at Fox Powersports in Grand Rapids.
Post by: twowings on July 30, 2017, 09:53:28 PM

(https://duckduckgo.com/i/cf311517.png)

Excellent!

Title: Re: Had some service done at Fox Powersports in Grand Rapids.
Post by: guzzisteve on July 30, 2017, 10:11:51 PM

Bout time,  enjoy the Griso.  Surprising, 10yrs later still not the updated map.  No wonder it run funky.

Title: Re: Had some service done at Fox Powersports in Grand Rapids.
Post by: rodekyll on July 31, 2017, 12:30:28 AM

Not bad.  What's their hourly rate?

Title: Re: Had some service done at Fox Powersports in Grand Rapids.
Post by: youngzrxer on July 31, 2017, 09:22:06 AM

If I remember right Piaggio stuff was a little higher than the rest, basically with tax/etc all this came out to one hours labor, so 106.

Title: Re: Had some service done at Fox Powersports in Grand Rapids.
Post by: roadscum on July 31, 2017, 09:37:28 AM

Good to hear you have a dealer you trust to do the right thing at a fair price. We need more of them!  :thumb:

Paul

Title: Re: Had some service done at Fox Powersports in Grand Rapids.
Post by: rodekyll on July 31, 2017, 09:39:46 AM

Yeah.  It looks like for $106 an hour, you get the convenience of getting whatever you've got fixed at the same place.  Do they do house calls?

Title: Re: Had some service done at Fox Powersports in Grand Rapids.
Post by: youngzrxer on July 31, 2017, 09:50:37 AM

I dont think so, but they do have a starbucks inside...Seriously.  :thumb:

Title: Re: Had some service done at Fox Powersports in Grand Rapids.
Post by: Mr Pootle on July 31, 2017, 10:56:13 AM

Quote from: youngzrxer on July 31, 2017, 09:50:37 AM

I dont think so, but they do have a starbucks inside...Seriously.  :thumb:

So there is a down side.

Title: Re: Had some service done at Fox Powersports in Grand Rapids.
Post by: nc43bsa on July 31, 2017, 11:03:34 AM

Quote from: youngzrxer on July 31, 2017, 09:50:37 AM

I dont think so, but they do have a starbucks inside...Seriously.  :thumb:

They cover the shop's overhead with the Starbuck's sales.