I suspect this may be more common than we know, and will perhaps become even more common in the future.
A couple years ago I bought an exercise stepper from MaxTrainer. It was one of the more expensive models. I did not know that you had to have internet access for it to work. Apparently this was considered a feature rather than a bug. Sure enough, if I had done a better job of reading the advertising, I would have known this.
I contacted them and requested my money back which they did quickly. When the representative asked why i did not like the stepper I replied "If I lose internet access it becomes a boat anchor! Imagine owning a washing machine that would not function if the internet went down!" The representative said "Yeah, that does make a lot of sense!"
Lesson learned, read more, don't assume things won't be overly complex.