The crew (both male and female) at my local store in Lomita, California have been very helpful and their price is the same as most online stores.
The CG brand (Bilt) products' quality are okay for the price, but don't expect much.
A few weeks ago, I went in and asked to purchase a tire valve stem, the Manager just gave it to me free of charge. Also, bought a Stockton brake bleeder vacuum pump kit a few years ago, it was an old-stock, so the rubber nipples for the bleeder valves were hardened and did not fit right. The pump broke the 2nd time I used it, took it back and the Manager replaced it with a new set.