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for kicks replace the plug. an 1150 Guzzi plug will work. BPR7ES same thing happened to my pressure washer with a Honda and that was it.
If your getting a good blue spark no need to replace the plug, has to be fuel.
I've spent many an hour disproving the universality of that sentiment ... hours I wish I had back.Sometimes a spark plug will spark out in the open air but will be intermittent or worse under compression ..... Spark plugs look "Tough" and are hard to break with a hammer ... but if you gas-foul one, it may never work again even if you clean it so it "looks" like new ... so a new one is a cheap diagnostic tool.Lannis
This. I have a spark plug tester that puts them under pressure while firing. Many are fine up to about 80 psi, and fail completely at 100 psi. I've seen new out of the box plugs fail the tester.. happened to be Champion.. ~; but plugs can drive you crazy. It's my first thing to look at. And.. as the big guy sez.. if it's truly fouled, it'll never be the same.
The repair place lied....
Unless the engine has been ran without oil, I doubt that the engine is "shot". It's more probable that the valve head has worn into the seat in the block or head to the point that cam is keeping the valve partially open. Common issue on small engines. Easy to fix by grinding the valve stem to proper valve lash clearance. Small engines are easy to work on and you can do this yourself or take the valves to a shop that can grind and polish the ends. It MAY be that one of the valve stems have become partially stuck in its guide and just needs some lubricant so that it can resume its normal position.. Carbon can also cause the valve to stick partially open.