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I'd start there.There have been some discussions of improved cush performance if you populate every other pie slice in the hub (alternating pairs of pucks). Some say drilling them with a lot of little holes helps too. I'll let them explain that part.
I'd make two points-1) the new rubbers are also going to be pretty hard. Don't be too surprised.2) Rotate the drive plate one unit (60 degrees) and try again. That is what worked on my wheel.