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My wife had a 500 Sport brand new. The starter wasn't any good then either. It did make entertaining clanging sounds though.If the new owner thinks they are supposed to work he will be disappointed.
welcome to the wonderful world of morini ownership :-)the electric starter is obviously a afterthought , what does not help is the ignition system is a weird self generating cdi , with even new needs quite a high rev to produce a healthy spark. the high tension stator coil degrades over the years, and it will need even more revs, until the point it wont start. if the coil is not 100% the starter motor will not reach the minimum revs required to produce a spark, and will simply drain the battery. with the kickstarter you can give it it a solid kick, and it will probably run.