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1. Putting a lightweight battery in a 600+/-lb bike to save weight is like throwing a deck chaor off the Titanic hoping it would sink slower
That could equally mean they've never had a problem but we're willing to stand behind their policy because that's what they do and it's less likely for them to receive pushback since defects will sometimes occur. Look I don't blame you for being missed with Odyssey and I'm not happy with their attitude, but I don't think your conclusion is proven. Actually it could also be the retailer that is eating this and not Odyssey.
Amazon’s stated policy for this product is 30 days return to them and after that the item should be returned to the manufacturer. I owned this battery for 8 months so under their policy, this was my problem. According to Odyssey, this battery was bought from them in 2024 and it has a two year warranty so maybe Amazon sends the battery back to them as they are the ones who purchased it from Odyssey? Obviously, Odyssey knows that Amazon, not exactly a small business is buying their product and have probably encountered this problem before, so why not include them as an authorized dealer? Can’t be cost as what I paid for the battery and what it cost directly from Odyssey is a minimal difference and had I known this was an issue I would have bought one from them or NAPA,etc. Anyway it’s a done deal.