Finally picked up my V7 Sport.
The dealer installed my Hepco Becker backrest/rear rack for free. I purchased the rack from Moto Machines.
I bought a MG center stand, and the dealer installed that also. No labor charge as a gesture for dropping the bike. All,the new parts are installed, rides just like a 300 mile new bike.
The delay was mostly because MG sent the wrong heat shield 3 times from Italy. So about two weeks each time, until they finally sent the correct part.
All,in all, it worked out, I got a deal on some labor and the bike is good as it was before the incident. Multiple folks at the dealership apologized and thanked me for being patient.
The bike is so good, easy to ride and plenty of power everywhere. I want to get break in miles on it ASAP so I really ring it out.
Very happy with the bike and the dealer.
Itis good to hear that you treated the dealer and the people involved with compassion. We are all human and we all make mistakes. That speaks volumes about your character!!!
It is good to know that not all Moto Guzzi riders are as irritable and uppity as some BMW riders! Very easy to understand why some dealers decide to drop the high end brands due to the nature of their customers.
I remember a quote that "One should always be kind to the young, the wrong, the foolish, and the old! Because at some point in life. you will be all of them!!"
Truer words were never spoken.