2012 Norge Service light, bike will not start, just turns over.

[bobbyfromnc]

Okay Ladies and Gents... I change my own fluids every 2500 at least for the first 10K is my plan and I did the 5K about 6 weeks ago. I plan on having the dealership doing the other items of service work. the little wrench symbol came on around 6k, I knew I would soon take the norge in for service. I rode yesterday with some friends and no problems with plans of one more ride today in this warm weather we are having... Bike will not start, oil level checked okay, now a big "SERVICE" Icon has appeared. Any thoughts or suggestions? I was planning this weekend as the last hurrah for the season with plans of scheduling the other service later this winter. Oh well    

[MAC]

Check for codes.It could be the Imobilizer antenna.Is it looking for a code to be entered?

[pyoungbl]

Three year old battery.  I'd check that first.  You have to have a minimum voltage for the ECU to fire the engine.

Peter Y.

[Vasco DG]

That won't throw up a service warning. Check the OBD for codes.

Pete

[canuguzzi]

Not enough info.

Lights come on? Voltage at battery? Bike in gear with side stand down? Engine turning over but no start? Gauges do the sweep?

[bobbyfromnc]

Not enough info.

Lights come on? Voltage at battery? Bike in gear with side stand down? Engine turning over but no start? Gauges do the sweep?

#lights... Check     #Voltage... Well turns over great.    #Bike in Neutral, side stand down   #Engine turning over but no start?... Correct.   #Gauges do the sweep? Yes

[canuguzzi]

Another thing to check is spark. If you have spark you're down to no fuel (service light wouldn't show that unless fuel pump failure would be so indicated) and yeah, pull the codes.

If you have fuel air and spark, engine should run, betting you have no spark. Check both sides. When the engine spins does it seem like it has compression or does it seem to spin like there is no resistance?

After that as Pete said, pull codes.

Your ECU didn't get a disconnect did it?

Always good to check all these things.

[guzziks]

In the past some norges had a problem with the internal fuel hose coming off the pump or fuel filter fitting.  Been so long I can't recall accuracy of details.  But when you turn the key on u should hear the pump run for a couple seconds than stop as the system is pressurized.  If it keeps running, try opening the fuel cap, turn key on and listen for a lot of sloshing in the tank.  If there is, maybe the hose came off.

Don't know if this condition would give a fault code, but something to check.

[Vasco DG]

The pump will still turn off after four seconds unless the phase sensor detects the crank is rotating.

Could be fuel hose but it's unlikely.

Pete

[jim mac]

check the side stand switch is clean and operating,  had this last week on my Norge,  plenty of power to starter but no start.  spayed some wd40 wound the stand out and in several times and it fired up and has been ok since.  it didnt show a service icon though

[arveno]

I would check if spark plug sparks .

[John A]

When you are fooling with the sparking plugs, always make sure they are grounded when turning the engine over. You can damage any electronic ignition if the spark has nowhere to go.

[chuck peterson]

I thought a side stand down would cut out the ignition...?

[John A]

I thought a side stand down would cut out the ignition...?

   My brain briefly thought that too but I overlooked it.

[Kiwi_Roy]

Don't those bikes have a cutout that turns the ECU off if the Voltage is too low?
Have you tried charging the battery overnight?

[Vasco DG]

Yup, but it kills everything. You hit the button and the current draw drops the voltage below the critical point (10.5V?) and it just shuts everything down. It definitely won't spin on the starter.

Pete

[bobbyfromnc]

check the side stand switch is clean and operating,  had this last week on my Norge,  plenty of power to starter but no start.  spayed some wd40 wound the stand out and in several times and it fired up and has been ok since.  it didnt show a service icon though

Lubed up the kick stand and lightly applied wd-40 on the switch. No Go on starting. Will put on charger and see what happens.

[lucian]

Check all the fuses? Sounds like the fuel pump might not be operating. Can you hear the pump cycle when you first turn the key on ?

[atavar]

My experience with the Norge has been that the sidestand switch will stop the starter from spinning at all unless the clutch is pulled in.  I suspect this is not your issue, but most who have replied are infinitely wiser than I.  I would suspect a fuel issue, and pulling the codes will be your best tool in troubleshooting this.  Pulling the codes is not that tough, you can do it with no tools.  There are a number of tutorials available in other posts with detailed instructions on how to get them. 
I suspect most codes for electrical troubles that would disable spark will also disable the starter.  From what I have read the Fuel filter is a very likely culprit.  I have heard of many people having troubles with the hose coming off, and I for one had a plastic bit on the in tank filter disintegrate.
Good Luck to you.  Even with these frustrations the Norge is a wonderful machine and I have a permanent smile when I am riding mine.

[canuguzzi]

Lubed up the kick stand and lightly applied wd-40 on the switch. No Go on starting. Will put on charger and see what happens.

If the motor is spinning via the starter, it isn't the battery.

[bobbyfromnc]

Check all the fuses? Sounds like the fuel pump might not be operating. Can you hear the pump cycle when you first turn the key on ?

All fuses are good... While the negative terminal bolt wasn't loose it did need snugging.

As far as codes I will have to research forum to get an idea how to do that. Thanks everyone for your input.
Wouldn't you know this would happen on my time off... 15 Dec through 4 Jan, Oh well.

[blackcat]

I had this problem with my 07 Norge but it only happened when it was hot outside, in cold weather it wasn't a problem and if it sat for ten minutes or so it would start.  I forgot the code it showed, by it was the consensus of this group that it was the connection to the bike computer. I still have not hunted for the connector (lazy) but from what other's have said this is a dig.  Might this be your problem? Without looking at those codes it is just a guess.

[canuguzzi]

From another post, not mine:

"Flip the Trip 1, Trip 2, Mode selector on the left handlebar to Mode.  Scroll to diagnostics.  Enter the access code(28315) and check your ECU and dash error list. "

Shouldn't take more than a minute or so.

[bouts]

Please don't be insulted by this question, as I've done it before myself...is the kill switch in the on position?  Or is it on the starter tab like the Cali?

On edit, never mind, I just re-read your original post, and noticed the Service symbol lit up.

[canuguzzi]

Kill switch and starter are the same switch.

[Kiwi_Roy]

If the motor is spinning via the starter, it isn't the battery.

Referring to our Guru,
Pete says the bike will shut down if the Voltage drops below 10.5

There's an interesting thread on the Breva starting issues at the moment, perhaps there's some connection.

[canuguzzi]

A battery with 10.5 volts or even 11 volts will not spring the engine via starter. Those are for practical purposes, dead batteries.

Pete is correct in that if the battery goes dead while riding, the engine will cut out.

[Vasco DG]

The bike is showing a 'Service' warning. This means the dash is recognising an active problem with one of the vital components of the engine management system. This is why the vehicle has an On Board Diagnostic system and why the dash stores and memorises errors. You can speculate until you're blue in the tits! Or you can simply check the codes and find out what the problem is.

Pete

[oldbike54]

 Damnit Pete , stop using logic ...

  Dusty

[canuguzzi]

The bike is showing a 'Service' warning. This means the dash is recognising an active problem with one of the vital components of the engine management system. This is why the vehicle has an On Board Diagnostic system and why the dash stores and memorises errors. You can speculate until you're blue in the tits! Or you can simply check the codes and find out what the problem is.

Pete

Um, that was suggested several times. There isn't any contention that checking the codes shouldn't be done.

The procedure to check the codes was also posted.

99% of what gets posted on WG is speculation.