Broken down in Lake Placid, NY

[mikecosentino]

My 2016 V7 II is broken down in Lake Placid, NY and I was wondering if anyone was able to provide any info on the nearest Moto Guzzi dealership.

My bike has 3,200 miles on it and just had its 3,000 mile service. The clutch has been sticking a little recently and during the service they said they adjusted it. Today while riding I lost all power and the revs dropped. I got the bike into neutral and pulled over. Trying to put the bike into gear causes a grinding noise, but the gears never engage. I have the bike towed to the hotel I'm staying at and the next step is to figure out where I can take this.

Any help would be appreciated.
Thank you,
Mike

[rodekyll]

Mike,  I'm on the opposite coast so I can't help.  But hang in there -- someone with the information and assistance you need should be along shortly.

[pressureangle]

Gold Coast Motorsports
2070 Jericho TPKE
New Hyde Park, NY 11040
PHONE (516) 352-7474   FAX (516) 352-0150
WEB www.goldcoast-motorsports.com

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Moto Guzzi Brooklyn
215 Park Avenue
Brooklyn, NY 11205
PHONE (718) 254-0808   FAX (718) 228-9442
WEB www.motoguzzibrookl yn.com

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Moto Guzzi Buffalo
5035 Transit Road
Depew, NY 14043
PHONE (716) 651-0044   FAX (716) 651-0363
WEB www.kwbuffalo.com

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Moto Guzzi Goshen
2677 Route 17M
Goshen, NY 10924
PHONE (845) 294-2453 
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Moto Guzzi Manhattan
6 Grand Street
New York, NY 10013
PHONE (212) 603-9669   FAX (212) 603-9680
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Moto Guzzi Mt. Pleasant Coming Soon
873 Franklin Avenue
Thornwood, NY 10594
PHONE (914)769-4722 
WEB huntermotorcycle.co m

[Kent in Upstate NY]

There is a dealer in Gill, MA. Probably a lot closer than the NY ones. http://ajcycle.com/

[arveno]

I am in new city ,ny 10956
I have a garage and I can offer to keep your bike as long as you need.
I am not around the corner but if you need a place to store it , my door is open.
Just tow it down here.
Let me know, and I pm u my phone number.
Marco

[Swedemoto]

Mike, there is also Hamlin Cycles in CT. I am in Glens Falls, about 1.5 hrs south. Where are you headed? or home? Maybe PM me.

[Dave Swanson]

Mike,  are you a member of MGNOC?  If so check the contact directory for local helpers.  If not I will find someone close and PM you. 

[Adk.IBO]

Mike, I am the one that stopped on my Norge with the dog on board. Glad to see you are here on this site! My offer of a garage still stands. I'm about 20 minutes from Lake Placid. Pretty sure I could borrow a trailer. I saw the Central Garage flatbed headed your way when I left. To anyone else, I tried a cable adjustment- there's something serious going on inside the tranny, just as Mike describes. Let's hope Roadside Assistance is helpful to you. The airport is also not far with flights to Boston connecting to NY. Glad to help if I can...

[guzzisteve]

New bike under warranty, there is roadside assistance.

It's not your trans, it's your crank wear pads! We swapped a motor out couple weeks back, yes, it's happening again to new V7's. Just like in the 80's on the 650's.

[mikecosentino]

Thanks for the help everyone and thank you Adk.IBO for stopping to help.  We have a couple of numbers that I'll be calling to see if they can work on the bike.

My fiance and I are up in Lake Placid for the weekend from Manhattan. I used the provided roadside assistance to get it towed to a local garage. The person who towed it said he'll speak with a friend to see if he knows of anything to get us going, but guzzisteve's message doesn't make me think this bike will be driven out of here. I'll be making some calls, but it looks like we're going to have to get the bike towed to further south. Worst case situation it gets towed to my Manhattan dealer. Ideally not, but we'll see how it goes.

Thanks again for the help every.

[Kent in Upstate NY]

New bike under warranty, there is roadside assistance.

It's not your trans, it's your crank wear pads! We swapped a motor out couple weeks back, yes, it's happening again to new V7's. Just like in the 80's on the 650's.

What are crank wear pads?

[Cam3512]

Tow it to Jim Hamlin's Guzzi shop in Bethel, CT.

"Hamlin Cycles".  He'll get it fixed.  Don't trust just "any" dealer in the book.

http://hamlincycles.com

[Bud]

     Jim Hamlins shop is the best. It's about an hour and a half from NY city so a fairly close pick up and it will be done right.

[Antietam Classic Cycle]

What are crank wear pads?

I'm guessing Steve means these: #9 in the diagram





What I'd call a thrust bearing. Controls end float of the crank.

[voncrump]

Guzzisteves explanation makes sense. As the thrust washer or the crank wears the clutch would go out of adjustment as the adjustment is effectively needed to "follow" the crankshaft forward. I have just changed my mind about a V7 II. I hope this gets sorted quickly and properly for all those affected.
Cheers, voncrump

[Kent in Upstate NY]

Why would that issue cause loss of power?

[Bob Wegman]

Was gearbox oil changed at 3000 mile service?  How much was put back in?  Sometimes the gearbox oil requirements gets confused with the transmission oil amounts.  Or the tech thinks the transmission is attached to the engine instead of the rear wheel.  I hope this isn't the case.

[LaMojo]

Sounds like a bearing or gear on a shaft in the transmission has seized.   This problem came on quickly so it wouldn't be the thrust shims.

[Adk.IBO]

Was gearbox oil changed at 3000 mile service?  How much was put back in?

I wondered that as well and the motor runs fine. I got it to feel like it was in 1st gear ( the gear lever became solid) then when you start to let the clutch out the grinding began. Did not sound good. Oil had been weeping out the tranny vent also. Maybe overheated?...

[oldbike54]

Was gearbox oil changed at 3000 mile service?  How much was put back in?  Sometimes the gearbox oil requirements gets confused with the transmission oil amounts.  Or the tech thinks the transmission is attached to the engine instead of the rear wheel.  I hope this isn't the case.

 My first thought , they put 150 cc's of oil in the trannie  .

 Dusty

[Cam3512]

3000 mile service?  V7's call for 600 mile for first, then 6000 mile for second.  That might tell you something about the dealer.  Has that changed with the V7II?

I agree, they probably confused "transmission " with "gearbox" and severely under filled the tranny.

[Bob Wegman]

I think the gearbox which Is attached to the engine is under filled and the transmission attached to the rear wheel may be over filled. If this is the case the dealer probably won't get it covered by warranty and will have to replace gearbox at his expense. Ouch

[krglorioso]

In old mechanic-speak, the gearbox is what's attached to the engine, as in a "Burman Gearbox".  The rear drive is what contains the ring and pinion gears and drives the rear wheel. 

No??

Ralph

[pete roper]

Jeez, I do hope they didn't only put 150ml in the gearbox. How does that even happen???

[ITSec]

Jeez, I do hope they didn't only put 150ml in the gearbox. How does that even happen???

Well, in the US the terms used in the Guzzi documentation are often puzzling to the uninitiated. For example, 'transmission' and 'gearbox' mean the same thing to a US reader; if you were to ask most people, transmission is the term more associated with where the gear changes occur. In the small block docs, at least as distributed here, transmission is listed first - and calls for a much smaller amount of lubricant. Only by using logic and understanding the 'overflow on the threads' measuring method would most people get it right without guidance.

Going from the owner's manual, an unschooled tech could very easily put the volume intended for the final drive into the 'transmission' (i.e., gearbox). Sad but true...

[pete roper]

How? They've just drained the part, gearbox or final drive! Surely they can judge the difference between less than 200ml and half a litre! Are they blind? Do the manuals have to be written in brail?

With the bevelbox if you try and pour half a litre into the poxy thing through the fill/level port you'll have a lake of 85/140 to swim around in on the floor! Wouldn't that ring a couple of bells?

My first Guzzi was a poxy V50 back in the mists of time when I was a callow youth who had never owned anything apart from worn out, crappy, pommy shit! I wasn't born with a 'Greasy Thumb' and learnt a lot of stuff the hard way, but filling the gearbox and bevelbox on that great pile of rattling pus was really NOT a challenge. Nowadays it seems that you can be paid handsomely to screw stuff like this up!

Boggle, Boggle goes my mind!

Pete

[voncrump]

It is starting to look likely that a stuff up has been made with the servicing. This is of no comfort to the original poster but if that is the case then it is no fault of the bike. To answer the question about the engine loosing power through worn thrusts it can happen when the thrust washers are very worn and then the engine labours when the clutch is pulled in. This is caused by the side loading of the rest of the parts or contact of a rotating part with a casting. This can cause a grinding sensation and slow the engine down at idle or even stall it. As this thread has progressed all the evidence seems to be pointing to a seized gear box. Was the bike able to be rolled along in neutral? I hope we get the answer to the cause of this problem soon.
Cheers, voncrump

[Rough Edge racing]

 So a new bike with 3000 miles suffers a crankshaft bearing failure ?  Won't go into gear, makes a grinding noise  so it's a tranny issue? Perhaps...but my first thought is a broken clutch cable...Or a hydraulic clutch cylinder  or release bearing failure...

[pete roper]

The fact it idles fine but the grinding occurs when gears try to be engaged points to gearbox for me. Worn thrust faces may slow the engine when the clutch is pulled but is unlikely to make grinding noises.

I'm half a world away but I'm thinking, going on past history with idiots as mentioned on this site, that it's an under-filling issue. I hope I'm wrong.

Pete

[Madtownguzzi]

Mike you and your fiance might want to think renting a Uhaul to get you and your bike back to your dealer. You are going to need transportation anyway and if indeed the servicing dealer is at fault they should also pick up the tab for the uhaul which would be a lot cheaper for them than a tow truck.