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rocker59
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Ncdan
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No "Welcome" Correspondence from Piaggio/Guzzi ?
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Topic: No "Welcome" Correspondence from Piaggio/Guzzi ? (Read 1605 times)
Bonaventure
Guest
No "Welcome" Correspondence from Piaggio/Guzzi ?
«
on:
November 07, 2017, 08:34:05 PM »
Hey I was just wondering. Bought the NTX new in July, haven't gotten anything in the mail from Piaggio/Guzzi such as a Welcome letter or thanks for buying etc. Or do they not do that like some other manufacturers do?
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redhawk47
Gaggle Hero
Posts: 511
Traveler
Location: Northern Colorado
Re: No "Welcome" Correspondence from Piaggio/Guzzi ?
«
Reply #1 on:
November 07, 2017, 09:12:43 PM »
They do send a welcome letter, and a road service card. I don't know why they are so slow about it. Mine took several months also.
Contact your dealer and Piaggio.
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Dan
2021 V85TT Centenario, 2016 V7II Stone, CSC TT250, Gone:KLR, CSC RX3,
Bonaventure
Guest
Re: No "Welcome" Correspondence from Piaggio/Guzzi ?
«
Reply #2 on:
November 08, 2017, 08:29:38 AM »
Bought from a ultra high volume dealership out west that I'm wondering if they might not have registered my bike sale? I probably need to correspond with Piaggio as you recommend, and find out if they even have me on record.
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jpv7
Gaggle Mentor
Posts: 409
Re: No "Welcome" Correspondence from Piaggio/Guzzi ?
«
Reply #3 on:
November 08, 2017, 08:39:11 AM »
Maybe you'll get it by Christmas...I would be more concerned about whether you are actually on their roadside assistance database (if that was included with your purchase). I needed help and called only to be told that "we don't know who you are". What a joke - the dealer had to send a truck...
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guzzisteve
Gaggle Hero
Posts: 13017
"Just Ride It"
Re: No "Welcome" Correspondence from Piaggio/Guzzi ?
«
Reply #4 on:
November 08, 2017, 08:40:17 AM »
Contact your local dealer you do business with, have them run the VIN, it's nice to have a warranty.
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No "Welcome" Correspondence from Piaggio/Guzzi ?
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