From a well-respected Guzzi guru:
The movement in the pump shaft is normal, the rotors are driven by pins and when the drive gear isn’t pulling the shaft outwards it floats as the pins move in the rotor.
Ticking noise is most likely the cam chain tensioner plungers not pumping up due to insufficient oil because the upper sump spacer gasket has blown out around the main delivery gallery at the front. It should be replaced with either one of the thicker, usually green, sump/spacer gaskets from the 1100 motor or the sump gasket from a Cali 1400. Either will work. He should NOT simply replace it with one of the shitty originals which are thin, barely compressible and very frangible or it will likely blow out again!