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Being able to admit you are wrong is not something to be ashamed of. Resolutely continuing to try and maintain an untruth really isn't.........
Some dealers are much better than others. Where are you located?
I talked to the people in Miami and they didn't seem to know what I was talking about. They wanted to charge me a minimum of $500 to inspect the tappets.I called Cycles of Jacksonville. They said they had done a couple of griso's so I trailered the bike 4 1/2 hours up there. Even then I had to explain that the cam box had to come out and I showed them Pete Roper's video.
I think a lot of dealers would look at those tappets and not think anything was wrong. Just one spec of DLC missing is a failure.
That's incredible. The degree of ignorance and incompetence among some people who call themselves "dealers" and "professionals" is appalling. How could someone call themselves a "Moto Guzzi Dealer" in the year 2018 and not know these things?My dealer did a great job on mine. I don't know whether they already knew what to do or if they learned as they went along, as I think mine was the first one they ever did, but they:1) Assured me they would take care of the problem.2) Dealt with Guzzi and hammered them into submission even though the tappets were only discolored and not missing any material yet, and got the kit at no cost to me.3) Fixed it on budget and on schedule, followed up to make sure it was good, and 7000 miles later it's running like a big Italian sewing machine.ANY dealer COULD do that; but they have to care about doing a good job for you, and some of them obviously don't care, they just cash checks ....Lannis
Excellent, the vid should at least convince people that pulling a cambox is NOT a $500 job!I mean? It's a Moto Guzzi FFS! How hard can it be???
So far my dealer has been great. I think they too are sort of learning as they go, but they promised to do whatever I wanted them to do. They said they had inspected some Griso's in the past, however, when I got there the mechanic told me that both Grisos checked out ok. Knowing what we all know now, if the Grisos he inspected had as little as a few thousand miles on them, I would think they would have shown some wear on the DLC coating. That's why I insisted they show me actual pictures of the tappets just to make sure they weren't just checking valve clearances. I have to admit they have been good to work with and they assured me they would do everything possible to get Piaggio to step up to the plate. I think the problem here in Florida is every single dealer I spoke with (there are 5 of them) sell Guzzi's as sort of a side line. One dealer told me he was not very familiar with Guzzi's and he has only one wrench that works on them. The showrooms are full of Honda's, Yamaha's Ducati's and Triumph's but if you look in the corner you may see 2 or 3 Guzzi's. Lets face it, Guzzi's are few and far between and thats why we love them....
I think a lot of dealers would look at those tappets and not think anything was wrong. Just one spec of DLC missing is a failure. I had one fellow argue with me that it was all BS and there was no problem. The ignorant abound. Excellent work by this dealer to get this sorted for you.
We had an MV in last week. new master cylinder which would cost a king's ransom!......All it was was the threaded adjuster on the actuating plunger. Same mechanism but slightly different to the system on the CARC bikes. Ten minutes, done! Cost? Two beers!It's not rocket science!
I think a lot of dealers would look at those tappets and not think anything was wrong.
Piaggio needs to step up here:Without good customer support, a strong chain of COMPETENT dealerships and customer loyalty, they will never be able to compete with the big Japanese companies or dare I say Harley Davidson...Harleys are beautiful bikes but IMO certainly not better bikes than MG and Aprilia....yet people are lining up every weekend at the big Harley dealerships to spend their last dollar on a new Street Glide and eat a few hot dogs and hamburgers while picking out a new bike.Think about it Piaggio!!
I talked to the people in Miami and they didn't seem to know what I was talking about. They wanted to charge me a minimum of $500 to inspect the tappets.I called Cycles of Jacksonville. They said they had done a couple of griso's so I trailered the bike 4 1/2 hours up there. Even then I had to explain that the cam box had to come out and I showed them Pete Roper's video. Here are some photos of what the tappets looked like after only 4500 miles. The dealer is filing a claim with Piaggio. Hopefully, all will go well.
You're correct. Guzzi will never compete with Honda or Harley. And, they shouldn't try.How many USA dealers would you want in your "strong chain of COMPETENT dealerships" for a marque which imports about 1,000 units annually into the United States?Harley-Davidson sold about 170 times that number in The USA during 2017.
That's normal wear or so I've been told by dealer who shall not be named. Pfft!!! Piaggio will give you the parts. Don't take no for an answer. I had to go to a second dealer to get it done.