Author Topic: Redline Yorktown, VA: nolonger a Guzzi dealer  (Read 8513 times)

Offline B24LongRangers

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Redline Yorktown, VA: nolonger a Guzzi dealer
« on: June 21, 2015, 11:34:57 AM »
Are they still a Moto Guzzi dealer? The website no longer has the Guzzi link on the right side of the page.

Offline pyoungbl

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Re: Redline Yorktown, VA: nolonger a Guzzi dealer
« Reply #1 on: June 21, 2015, 12:02:54 PM »
Nope.  Having both Triumph and Ducati there was too much overlap with Guzzi models and very limited space.  Now my closest dealer is Scoot in Richmond...Triumph and Guzzi dealer, also lots of scooters.  Redline can still do service work on a Guzzi.

Peter Y.
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'13 V7 Special (red/white)

Offline KBuck

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Re: Redline Yorktown, VA: nolonger a Guzzi dealer
« Reply #2 on: June 22, 2015, 12:52:38 PM »
Have you had any maintenance performed by either of them? Thoughts/ comments?

Offline pyoungbl

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Re: Redline Yorktown, VA: nolonger a Guzzi dealer
« Reply #3 on: June 22, 2015, 01:58:26 PM »
Have you had any maintenance performed by either of them? Thoughts/ comments?
Redline, yes.  I thought they did the work I asked for the bike was ready as promised.  Most of the work done was warranty or recall (Ducati X 3, Guzzi X 2).  They do free state inspections on a walk in basis...no problems.
Scoot, no.  They have been Guzzi dealers for only about a year. 

I do the majority of the Guzzi service myself, it's so easy! 

Peter Y.
Growing old ain't for sissies.

'13 V7 Special (red/white)

Offline KBuck

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Re: Redline Yorktown, VA: nolonger a Guzzi dealer
« Reply #4 on: June 23, 2015, 10:43:55 AM »
Thanks Peter. I've taken advantage of their free state inspections as well. I was told by Jon (no longer there) that they have two "certified" MG tech's. I assume they're still there, but have no experience with either one. Haven't had a reason to use them or anyone else at this point. Do you live in the Hampton Roads area, and are you going to the VA rally?

KBuck

Offline pyoungbl

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Re: Redline Yorktown, VA: nolonger a Guzzi dealer
« Reply #5 on: June 23, 2015, 11:15:21 AM »
Thanks Peter. I've taken advantage of their free state inspections as well. I was told by Jon (no longer there) that they have two "certified" MG tech's. I assume they're still there, but have no experience with either one. Haven't had a reason to use them or anyone else at this point. Do you live in the Hampton Roads area, and are you going to the VA rally?

KBuck

At least one of the Guzzi techs are still there.  I live in Portsmouth.  We have grandchildren from mid June to early August so my bike riding has come to a screeching halt until at least mid August.  Too darn hot anyway...92F and rising as I write...supposed to hit 100F today.

Peter Y.
Growing old ain't for sissies.

'13 V7 Special (red/white)

akcapwild

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Re: Redline Yorktown, VA: nolonger a Guzzi dealer
« Reply #6 on: July 15, 2015, 09:28:22 AM »
They were my closest dealer... the closest is now Scoot Richmond.

Previously we had Steelhorse Classics in Williamsburg... they keep getting futher and further away from Tidewater!

Offline Lannis

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Re: Redline Yorktown, VA: nolonger a Guzzi dealer
« Reply #7 on: July 15, 2015, 09:35:39 AM »
They were my closest dealer... the closest is now Scoot Richmond.

Previously we had Steelhorse Classics in Williamsburg... they keep getting futher and further away from Tidewater!

Well, it's slowly moving back toward me in Central Virginia, I guess.   I bought my Stelvio from Steelhorse, never got a chance to make it to Redline, FrontLine in Christiansburg wasn't a dealer long enough for me even to drive there, Ultimate Cycle in Richmond lasted about one year, the dead dealerships in Colonial Heights, the two around Luray and Front Royal didn't even make it a year, and Winchester Motosport is still sort of a dealer but doesn't stock new Guzzis (I hear).

I better get to Scoot Richmond quick before something happens.   I can tell you, though, that trying to get there from here either involves 3 toll booths (which I refuse on principle for motorcycles, besides fighting to get a quarter out of your pocket), or 15 miles of stoplight hell on US60 or US360. .....

Lannis
"Hard pounding, this, gentlemen; let's see who pounds the longest".


akcapwild

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Re: Redline Yorktown, VA: nolonger a Guzzi dealer
« Reply #9 on: July 15, 2015, 09:42:03 AM »
Peter, have you seen the Scoot Richmond facility?  I had visited years ago when they were just getting started.  It was strong then... Redline was always busy. 

I seem to recall someone at Redline mentioning that Piaggio was difficult to deal with in terms of getting parts and making warranty claims.

elvisboy77

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Re: Redline Yorktown, VA: nolonger a Guzzi dealer
« Reply #10 on: July 15, 2015, 08:12:48 PM »
I've been to Scoot Richmond- they have a lot of nice Guzzis in stock, and their shop is large and well equipped.  No service work there yet but I am told they are factory trained etc.

Nice shop, worth a visit.

Offline mojohand

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Re: Redline Yorktown, VA: nolonger a Guzzi dealer
« Reply #11 on: July 15, 2015, 10:41:02 PM »
I bought a Street Triple R last year from Scoot, shortly before they became a Guzzi dealer (I traded my 2012 Norge in). They gave me a fair trade-in as well as $$ off MSRP. Great folks to deal with.

They did both the 600-mile service and an annual service on my Trumpet--didn't feel like they were trying to gouge me or upswell me or anything. Too, when I go there, I feel like they want me to be there…unlike Redline. Too, Scoot takes appointments for service (also unlike Redline). I'm the opposite of you Tidewater folks: finally I have a local dealer. Indeed, if Guzzi came out with an ABS Griso, I'd have the confidence to come back, what with Scoot's proximity and expertise and customer service.

Lannis, put the dollars in your tank bag and throw the change into the bag and Bob's yer uncle. Come visit!
Richmond, VA, USA
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Previous: 2000 Jackal, 04 Breva 750, 06 Breva 1100, 07 Norge, 09 Griso, 12 Norge, 14 FJR, 14 Striple, 16 SpeedTriple, 18 KTM Super Adventure S

Offline bratman2

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Re: Redline Yorktown, VA: nolonger a Guzzi dealer
« Reply #12 on: July 16, 2015, 06:14:54 AM »
I drove up to Ultimate Cycle Tuesday and purchased a new Kymco MXU 450i four wheeler. They had a used MG Sport out front. Very nice people to deal with. Shame they dropped the Guzzi brand.
Glenn Taylor
09 Norge with Staintune and Rexxer reflash
87 Subaru Brat (owned since 97)

Offline Mayor_of_BBQ

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Re: Redline Yorktown, VA: nolonger a Guzzi dealer
« Reply #13 on: July 16, 2015, 11:50:09 AM »
I seem to recall someone at Redline mentioning that Piaggio was difficult to deal with in terms of getting parts and making warranty claims.

My local BMW/KTM/Vespa dealer is a former boss of mine... I am always needling him to pick up Guzzi and he says the same thing...  After dealing with Vespa for 5+ years, he refuses to pickup any other Piaggio brands.. says they only carry Vespa due to demand. I guess the only people who buy Vespa have a fair bit more coin to spend on service & accessories than the run-of-the-mill 'liquor-cycle' crowd who buy these Chinese VIP scooters
Chad (Shadrach) in Asheville NC
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Offline Lannis

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Re: Redline Yorktown, VA: nolonger a Guzzi dealer
« Reply #14 on: July 16, 2015, 08:38:14 PM »

Lannis, put the dollars in your tank bag and throw the change into the bag and Bob's yer uncle. Come visit!


I DID come visit today.   Yesterday, Fay and I were taking the granddaughters to their great-grandparents to stay the night near New Canton (Buckingham County), and on the way back a turkey walked out in front of our Festiva, I braked almost to a stop, there was a loud POP and the pedal went to the floor.   Turkey escaped unscathed but I had no brakes except a VERY weak hand brake.   Idled 15 miles to Dillwyn on US15 and parked it at the closed Ford dealer about 9:00 PM, walked down to the convenience store and arranged a ride home.

Called the Ford dealer in the morning, they had already looked at it and the front brake hose had ruptured, they fixed it ($140.60), so Fay and I hopped on the Stelvio and rode to pick it up.    Fay drove the Festiva home ....

.... and I figured "Hey, I'm almost halfway to Scoot Richmond, I think I'll stop by!" so I took US60 all the way in.   From 288 to Scoot Richmond there are 52 traffic lights, it's 15.6 miles and I averaged 29 MPH for that stretch so about 35 minutes.   

When I got there, Chelsea, Scott, and Alex took turns talking to me, I was trying not to keep them from whatever they were doing but they made it clear that I was what they were doing at the moment, they seem real nice folks, knowledgeable about bikes and what customers want, offered me a demo ride on any bike in the shop,  so I spent an entertaining hour there.   I did mention your name a couple times, they DID smile and nod and didn't turn and spit on the floor so you must be a good customer ....

Rode the old roads home, Hull Street out to Beaver Bridge Road down to Bevil's Bridge to Namozine Road to US360 and through Burkeville to home .. Nice ride and good to know there's a Guzzi dealer only a couple hours from home, this is unprecedented ....

Lannis
"Hard pounding, this, gentlemen; let's see who pounds the longest".

Offline lorazepam

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Re: Redline Yorktown, VA: nolonger a Guzzi dealer
« Reply #15 on: July 16, 2015, 09:33:02 PM »
Guess I should feel spoiled having two dealers within an hour and a half. Both seem to be great dealerships, with a commitment to MG.

VeeRay56

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Re: Redline Yorktown, VA: nolonger a Guzzi dealer
« Reply #16 on: July 17, 2015, 11:50:44 AM »
 :1: for Scoot in Richmond.  I had been lurking around there for about a year and a half, mostly looking at the Triumph Bonneville.  Things always seemed to get in the way of my purchasing from them.

Finally the stars aligned last Saturday and I picked up my new '16 V7 Stone.  Fair price, fair trade in, friendliest staff of any retail establishment, especially after I had been hanging around for all that time :popcorn:.  Service Department even mounted my luggage rack while I did the paperwork.  Put me first.  I like that!

Scoot also sponsors the BBQ get together at Mission BBQ on Wednesday.  Open to all riders.  They support the riding community, no matter what you ride. 

Offline mojohand

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Re: Redline Yorktown, VA: nolonger a Guzzi dealer
« Reply #17 on: July 17, 2015, 01:22:54 PM »
I DID come visit today.   Yesterday, Fay and I were taking the granddaughters to their great-grandparents to stay the night near New Canton (Buckingham County), and on the way back a turkey walked out in front of our Festiva, I braked almost to a stop, there was a loud POP and the pedal went to the floor.   Turkey escaped unscathed but I had no brakes except a VERY weak hand brake.   Idled 15 miles to Dillwyn on US15 and parked it at the closed Ford dealer about 9:00 PM, walked down to the convenience store and arranged a ride home.

Called the Ford dealer in the morning, they had already looked at it and the front brake hose had ruptured, they fixed it ($140.60), so Fay and I hopped on the Stelvio and rode to pick it up.    Fay drove the Festiva home ....

.... and I figured "Hey, I'm almost halfway to Scoot Richmond, I think I'll stop by!" so I took US60 all the way in.   From 288 to Scoot Richmond there are 52 traffic lights, it's 15.6 miles and I averaged 29 MPH for that stretch so about 35 minutes.   

When I got there, Chelsea, Scott, and Alex took turns talking to me, I was trying not to keep them from whatever they were doing but they made it clear that I was what they were doing at the moment, they seem real nice folks, knowledgeable about bikes and what customers want, offered me a demo ride on any bike in the shop,  so I spent an entertaining hour there.   I did mention your name a couple times, they DID smile and nod and didn't turn and spit on the floor so you must be a good customer ....

Rode the old roads home, Hull Street out to Beaver Bridge Road down to Bevil's Bridge to Namozine Road to US360 and through Burkeville to home .. Nice ride and good to know there's a Guzzi dealer only a couple hours from home, this is unprecedented ....

Lannis

Too bad ya didn't call me--I was out & about. Glad you got to drop by and meet them.

Oh, and to avoid all the !@*( lights, eastbound try this route: https://goo.gl/maps/4E4Ol
Richmond, VA, USA
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Previous: 2000 Jackal, 04 Breva 750, 06 Breva 1100, 07 Norge, 09 Griso, 12 Norge, 14 FJR, 14 Striple, 16 SpeedTriple, 18 KTM Super Adventure S

Offline mojohand

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Re: Redline Yorktown, VA: nolonger a Guzzi dealer
« Reply #18 on: July 17, 2015, 01:27:35 PM »
:1: for Scoot in Richmond.  I had been lurking around there for about a year and a half, mostly looking at the Triumph Bonneville.  Things always seemed to get in the way of my purchasing from them.

Finally the stars aligned last Saturday and I picked up my new '16 V7 Stone.  Fair price, fair trade in, friendliest staff of any retail establishment, especially after I had been hanging around for all that time :popcorn:.  Service Department even mounted my luggage rack while I did the paperwork.  Put me first.  I like that!

Scoot also sponsors the BBQ get together at Mission BBQ on Wednesday.  Open to all riders.  They support the riding community, no matter what you ride.

Awesome! Chelsea mentioned that you'd made the decision to buy.

Any interest in heading out to Scottsville on Saturday morning for the SW Guzzi lunch? The July SWVA Guzzi lunch meet will be this coming Saturday, July 18Th, 12:30 P.M. At Tavern on the James in Scottsville VA.  The address is 280 Valley Street, Scottsville, 24590. Phone (434) 286-3500. http://tavernonthejames.com/contact/p12085

They have a nice parking lot behind the restaurant, so we don't have to deal with parking on the street. PM me if you want to ride together from Richmond.
Richmond, VA, USA
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2020 BMW R1250RS
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Previous: 2000 Jackal, 04 Breva 750, 06 Breva 1100, 07 Norge, 09 Griso, 12 Norge, 14 FJR, 14 Striple, 16 SpeedTriple, 18 KTM Super Adventure S

Offline Lannis

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Re: Redline Yorktown, VA: nolonger a Guzzi dealer
« Reply #19 on: July 17, 2015, 01:48:27 PM »
Awesome! Chelsea mentioned that you'd made the decision to buy.

Any interest in heading out to Scottsville on Saturday morning for the SW Guzzi lunch? The July SWVA Guzzi lunch meet will be this coming Saturday, July 18Th, 12:30 P.M. At Tavern on the James in Scottsville VA.  The address is 280 Valley Street, Scottsville, 24590. Phone (434) 286-3500. http://tavernonthejames.com/contact/p12085

They have a nice parking lot behind the restaurant, so we don't have to deal with parking on the street. PM me if you want to ride together from Richmond.

Mike Jones and I are riding up on the back roads from the south.   Mike has a wedding to go to soon after, and I'm skiving off from helping Fay take care of the granddaughters, so we won't stay too long so's we can get back to our familial duties ... Son Alec's bike is still broke from his prang ....

See you there!   Thanks for the routing .... Sorry I didn't think of calling, I'm sure they would have let me use their phone, and they probably even have your number .... !

Lannis
« Last Edit: July 17, 2015, 01:57:08 PM by Lannis »
"Hard pounding, this, gentlemen; let's see who pounds the longest".

VeeRay56

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Re: Redline Yorktown, VA: nolonger a Guzzi dealer
« Reply #20 on: July 17, 2015, 03:47:08 PM »
Weekend booked SOLID with family stuff.  Will take you up on a ride-a-long another time.  Appreciate the offer.

Offline mojohand

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Re: Redline Yorktown, VA: nolonger a Guzzi dealer
« Reply #21 on: July 17, 2015, 05:44:10 PM »
No worries, VeeRay57. See ya tomorrow, Lannis!
Richmond, VA, USA
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Previous: 2000 Jackal, 04 Breva 750, 06 Breva 1100, 07 Norge, 09 Griso, 12 Norge, 14 FJR, 14 Striple, 16 SpeedTriple, 18 KTM Super Adventure S

Offline leafman60

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Re: Redline Yorktown, VA: nolonger a Guzzi dealer
« Reply #22 on: July 18, 2015, 06:27:37 AM »
I hated hearing about Redline closing their Guzzi dealership. Reports to me were that their annual sales of Guzzi bikes were 40-60 bikes. That would be one of the biggest dealers in the country.  Still, it's a paltry amount considering the same floorspace and effort can generate much more with another brand.

Guzzi in Baton Rouge also closed last year. It was teamed up with one of the best BMW dealerships in the nation.  The owner told me that he sold very few Guzzi models and he had to slash his prices to the point of no margin to do that. Then, the Guzzi crowd rarely brought their bikes in for service or bought accessories/supplies.

It's an old story. Amazing that the company stays on as it does.  Going out of business since 1921! lol

 


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