Although Big Twin BMW is no longer a Guzzi dealer, they sure treated me all right.
While traveling west, the rear Pirelli Scorpion on my Stelvio reached the end of its service life (a disappointing 5,000 miles.) Not only did they have the Heidenau k76 I wanted, it was sold at a near discount price of $170. And since I pulled the wheel myself, I was in and out in 60 minutes with a mount and balance cost of $20.
Not only was the "traveler" courtesy extended I and my riding partner were treated like long time customers (pleasant lounge, great coffee.) I was in a bind yet not taken advantage of. What a refreshing experience. I thought you all should know.