I used to be big on Rick at Cogent.
However, I made three referrals of other riders to him and he would not even answer the phone or return calls. These were full suspension packages that would have meant sizable sales for Rick.
I even called him about it and he said he would try to be more responsive.
That's been a year or two ago. Maybe he was going through some bad times.
He knows his stuff and has the equipment to do good work.
I've moved on to others in the business who offer responsive service to people wanting to spend money with them.
