Author Topic: Kudos to MG Cycle  (Read 2441 times)

Offline JayDee24ca

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Kudos to MG Cycle
« on: September 26, 2017, 02:21:48 PM »
I was resealing the bevel box on my 74 Eldorado and had ordered and received the seals and gaskets from MG Cycle. As it happened, the box on this bike takes a 2mm larger outer gasket than the one normally found on this model bike. I found this out after vainly trying to install the smaller ones, and eventually tearing them. In frustration I emailed MGC about this issue, resulting in a phone call from Gordon, who explained that a few of these bikes came with a larger flange, requiring a larger gasket.
Although I was partly to blame for the situation (I did not check the actual size needed before ordering and made certain assumptions on standard sizing), the conclusion was that I received the correct gaskets from MGC within two days, free of charge. Now that is great customer service!!!!! Thanks MG Cycle!!!
John D.
'74 Nuovo Falcone
'79 Convert
79 G5
the rest are all gone.....

Online Tom H

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Re: Kudos to MG Cycle
« Reply #1 on: September 26, 2017, 04:36:03 PM »
Do you have the P/N for the larger gasket? One of my drives is the large style as well. Like you I was ready to assemble with their kit and found out the size issue. Dug though my old bits box and found a usable set.

Thank you,
Tom
2004 Cali EV Touring
1972 Eldo
1970 Ambo V1000
1973 R75/5 SWB with Toaster
1973 R75/5 LWB
2007 HD Street Bob
1953 Triumph 6T (one day it will be on the road!)

Offline Chuck in Indiana

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Re: Kudos to MG Cycle
« Reply #2 on: September 26, 2017, 06:51:40 PM »
IMHO, there is no better source of parts than Gordon and Rick. They know their stuff, and if they *do* screw up (after all, everyone does sooner or later) it'll be no problem for you.
"You want me to send this one back?" "Naa, too much trouble. My fault, I'll eat the cost."
That's happened exactly once with me.
99.9% of the time it's my fault. "That part won't work on *that* bike.." has saved me money and grief..
Good guys.
Chuck in (Elwood) Indiana/sometimes SoCal
 
87 AeroLario
95 Skorpion tour
25 Triumph Speed 900
"Social media made y'all way too comfortable with disrespecting people and not getting punched in the face for it."

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Offline TimmyTheHog

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Re: Kudos to MG Cycle
« Reply #3 on: September 26, 2017, 06:59:11 PM »
honestly, if I wasn't try to keep my local dealer a surviving chance, I would have order everything thru MGcycle...

They are quick and helpful, even if I ended up not buying from them *my bad...but gotta support local dealer* :embarrassed:
Life isn't WHAT IS at the end.
It is HOW and WHAT you are doing to get there.

03 Honda Shadow Spirit - The Purple Beast (SOLD)
15 Guzz V7 Stone - The Red Chick (SOLD)
18 BMW R1200GS Rallye - The Blue Streak (SOLD)

Currently Bikeless...*cry*

Offline JayDee24ca

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Re: Kudos to MG Cycle
« Reply #4 on: September 26, 2017, 07:06:23 PM »
Do you have the P/N for the larger gasket? One of my drives is the large style as well. Like you I was ready to assemble with their kit and found out the size issue. Dug though my old bits box and found a usable set.

Thank you,
Tom

Tom; the later gasket is 17350700 which has an ever so slightly larger center hole, by maybe 2mm.
JD
'74 Nuovo Falcone
'79 Convert
79 G5
the rest are all gone.....

Offline Chuck in Indiana

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Re: Kudos to MG Cycle
« Reply #5 on: September 26, 2017, 07:10:35 PM »
I've had three "local dealers" over the years. No matter how much money I gave them, they went tits up anyway. <shrug>
Chuck in (Elwood) Indiana/sometimes SoCal
 
87 AeroLario
95 Skorpion tour
25 Triumph Speed 900
"Social media made y'all way too comfortable with disrespecting people and not getting punched in the face for it."

Mike Tyson

Offline TimmyTheHog

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Re: Kudos to MG Cycle
« Reply #6 on: September 26, 2017, 07:28:23 PM »
I've had three "local dealers" over the years. No matter how much money I gave them, they went tits up anyway. <shrug>

This guy has been around for 40 years...doing guzzi and aprilia on and off...so been TRYING to give him as much biz as possible...the closer one to me is full of young guys who follows the manual to the teeth...and we all know how that works out with Guzzi bikes...

it is just that every time I go, it is 1 and half of highway...snooze ride...
« Last Edit: September 26, 2017, 07:38:37 PM by TimmyTheHog »
Life isn't WHAT IS at the end.
It is HOW and WHAT you are doing to get there.

03 Honda Shadow Spirit - The Purple Beast (SOLD)
15 Guzz V7 Stone - The Red Chick (SOLD)
18 BMW R1200GS Rallye - The Blue Streak (SOLD)

Currently Bikeless...*cry*

Offline troyhamilton

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Re: Kudos to MG Cycle
« Reply #7 on: September 26, 2017, 08:57:53 PM »
only issue ive EVER had is  they often cant tell me what my  shipping will cost. Im on a fixed income. Rick and Gordon know their stuffthey are th! only ones I get parts from is them and Harpers.
Dr Frankie!
1967 v7, gone
heldorado, gone
1975 850-t gone
1974 850-t gone.
2002 Jackal!
we need a tech section!

Offline Gliderjohn

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Re: Kudos to MG Cycle
« Reply #8 on: September 26, 2017, 09:01:42 PM »
Having no longer any local dealers it is kind of a no brainer. Overall I have found them great to deal with and the products are good. Hope they are around as long as I need Guzzi stuff. As mentioned Harpers know their stuff and if you need an obscure Guzzi part from whatever generation of Guzzi, they probably have it in stock, though might cost you a bit but fair enough.
GliderJohn
John Peters
East Mountains, NM

Online Antietam Classic Cycle

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Re: Kudos to MG Cycle
« Reply #9 on: September 26, 2017, 09:34:15 PM »
only issue ive EVER had is  they often cant tell me what my  shipping will cost. Im on a fixed income. Rick and Gordon know their stuffthey are th! only ones I get parts from is them and Harpers.

Well, that's not an issue now. If you look on their website, shipping cost is clearly shown.
Charlie

Online Tom H

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Re: Kudos to MG Cycle
« Reply #10 on: September 26, 2017, 11:31:56 PM »
Well, that's not an issue now. If you look on their website, shipping cost is clearly shown.

The shipping is quite reasonable and is broken down by order price. So if you just need a .10 cent gasket and complain about the $8 shipping, go find it local. OR, add a fuel filter, oil filter something that you always need and might as well have one in your stock to help with shipping.

I try to support my local Guzzi shop, but sometimes he seem reluctant to sell a part that could be used on a customer bike in the shop. I grin when he says you know where I get my part, you order from the same place. just order it :grin: and I say, I want to support you first!!!

Tom
2004 Cali EV Touring
1972 Eldo
1970 Ambo V1000
1973 R75/5 SWB with Toaster
1973 R75/5 LWB
2007 HD Street Bob
1953 Triumph 6T (one day it will be on the road!)

 


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