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The wires on those heated grips can fatigue at the soldered attachment point, especially the right side one.Easily fixable, but check continuity first with a 12V test lead.You’ll have to pull the drive mechanism for the windscreen out to see what’s up. My ‘07 Norge wanted a replacement one after one year under warranty. The originals were underpowered, the newer ones were stronger, still good after 18 years.Keep asking questions about your ‘07, I know mine pretty well, it’s done 230,000 km.