Orion,
If the bike is still under warranty, I would go that direction first. Having purchasing a new 2014, I do find faults in this rear shock and I am also looking to up grade for a better ride while riding two up. Yes, the rear spring is still soft, so I'm thinking of going with a Wilber's Shock. Best bag for the buck, but still not cheap, figure $850 for the unit which includes the remote spring adjuster. A few dollars less than anything else I have found, check them out at: beemershop.com
Mike