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Bingo! My other transportation is a 2004 Prius with 165,000+ trouble-free miles on it. There are Priuses around with three times that mileage. They are among the most reliable cars ever built. But you wouldn't know that if you visit the Prius forums, where there is a litany of horror stories, complaints about reliability, comparisons with other, supposedly more reliable and better built cars, etc. It's the nature of these forums that they attract these attitudes and participants. There are probably millions of satisfied Prius owners who haven't even heard of a Prius forum, just as there are probably thousands of Moto Guzzi owners who happily ride their bikes, blissfully unaware that this forum even exists.
At least, Moto Guzzi is stepping up to the plate on this clutch/thrust washer issue. I had a new engine in my V7II in two weeks time.It took the BMW dealer, with factory help, four months to fix the stalling problem on my F800GS. In the mean time I bought a Stelvio. I have definitely switched brand loyalty.
Only issue is gearbox vent weep. Cleaned it up twice (spray 409, splash a bucket of water)Going to dealer for service on Tuesday. Maybe it was overfilled.e_Lake_M ead_5.jpg[/img][/url]image hosting
If it's overfilled, it might also have the wrong oil. If your dealer is more into "doing it the way I've always done it" instead of reading the manual, it's possible that he put in 1000 mL of 85W-90 (what the 5-sp gearbox takes) instead of 500 mL of 75W-90. I would suggest draining out whatever is in there now and replacing it with what you know should be in there.
If it has a litre in there it would be spewing out in torrents! Probably just a tad over full.
Do you know anything about the vent function?
Both the gearbox and rear bevel drive have vents because their oil, and mainly the air within the boxes, expand when heated and, without a vent, the internal pressure would increase and tend to push the oil out through the seals. The vents provide an escape route for the air and relieve the pressure. The vents are high enough above the oil level, and are possibly also baffled, so oil shouldn't be ejected out of the vents under normal conditions. As far as I know, there are no pressure valves or check valves in the vents; topologically, they are open tubes. I hope that answers your question.
What really burns me is that the dealer just charged me 440 dollars for my 1k service, and now I will be repeating that about 6 weeks after I get the bike back.
Ok, so this exactly the situation I am in right now. My V7ii Stone had the problem occur at 1024 miles. The dealer first told me that I had misadjusted the clutch cable, of course I had never touched the clutch cable. Then I was told it would take a week to get a tool to measure for a misalignment of the shaft. Then the next day they said the "Motor Guzzi" contact had said the whole engine would need to be replaced. I'm into a week and a half without my bike which is also my daily driver so I'm not thrilled. What really burns me is that the dealer just charged me 440 dollars for my 1k service, and now I will be repeating that about 6 weeks after I get the bike back. What really bothers me is that the service department used the wrong oil during the change compared to what the service manual calls for, and then the service manager doesnt even know the correct name of the brand. And it's 74 degrees out today and I'm staring at my helmet longingly dreaming of riding the twisties. Thanks for listening to my mini-rant.
What really bothers me is that the service department used the wrong oil during the change compared to what the service manual calls for, and then the service manager doesnt even know the correct name of the brand.
Ouch. You listed about 5 reasons not to return to that dealer. Perhaps a ride to an alternative is in order?
Wrong grade of oil or different brand?What was used where?
Good suggestion, but some of us have few options.For me, alternatives are Phoenix or Chandler, AZ 300+ miles, Thousand Oaks, 300+ miles.St. George, Utah is only about 120 miles, but that dealer is not shown on the current map.
Fair enough regarding the distance to an alternative, but I suppose you could make that into a nice day trip or overnight if so inclined. I'm lucky enough to have 2 great dealers within about 65 miles of me, but regardless of proximity, I couldn't return to an incompetent dealer that blamed me for a problem I wasn't responsible for. The beauty of these bikes is that the maintenance schedule isn't all that demanding. For the first gen single TB V7, it's at 600 and 6200 miles, then every 6200 miles after that if memory serves. Not sure if that has changed for the later generations.
I'm tempted, there is a dealer in Malibu that has an Airbnb-type rental as well as half of MG rental while service is being done. Never ridden the canyons before.
Wrong grade, used 10w-50 in engine oil as opposed for MG recommended 10w/60. I asked about it and the service manager was just condescending. If I felt more confident or could find a good video on checking valve clearence I would just do it myself.
Ah, we are in the same area. I'm almost to the point where a trip down the 15 to SoCal would be worth it to not have to deal with this service department. I did not know that St. George had a dealer, will file that away in my mental bank. The sad part is that as much as the dealer frustrates me the Guzzi is my pride and joy and I love it dearly.
Service manager = Todd?How did you discover the grade difference?Tiffany told me that they "cannot get" AGIP/Eni and use Motoul, but the grade difference is a surprise.
AGIP/eni has a US distributor that will be happy to sell it to them, and even sells small quantities to non-dealers. And if your "dealer" can't seem to get it from the distributor (maybe their credit is bad), they can bloody well buy it from AF1 Racing.
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